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Bhushan Ingle, Process Associate

Bhushan Ingle

Process Associate·HCLTech

India

Bachelor's degree, Automotive Engineering

Work experience

Total years of experience: 6 years, 3 months

Process Associate

January 2024 - Present

HCLTech

Hyderabad, India

January 2024 - Present

I have also had the opportunity to lead a team of four as a
Subject Matter Expert, overseeing case reviews, CSAT
surveys, and case assignments.

Company industry:
IT Services

Consultant

February 2023 - February 2023

Spinny

Nagpur, India

February 2023 - February 2023

Company industry:
Automotive Dealership & Distributor

Customer Relationship Manager

February 2022 - January 2023

GoMechanic

Pune, India

February 2022 - January 2023

Customer handling, workshop management, Quality analysis,
? Maintain inventory of assorted products and order
management.. ? Overseeing the relationship with customers
handled by the team. ? Keeping customers updated on the
latest products in order to increase sales. ? Conducting
business reviews using CRM programs.

Company industry:
Automotive Repair, Spare Parts, & Support Services

Ebook Developer

May 2021 - July 2022

Himalaya Publishing House

Nagpur, India

May 2021 - July 2022

To make E-books, analyse them update them and upload to
websites(digital conversion) Proof reading.

Company industry:
Publishing

Relationship Manager

January 2021 - September 2021

My car Pune

Pune, India

January 2021 - September 2021

? Expanding the customer base by upselling and cross
selling. ? Understanding key customer individual needs and
addressing these ? Keeping customers updated on the latest
Cars and new features in order to increase sales. ? Meeting
with managers in the organization to plan strategically. ?
Knowing your competition and strategizing accordingly.

Company industry:
Automotive Dealership & Distributor

Relationship Manager

January 2020 - September 2020

My Car pune Pvt Ltd

Pune, India

January 2020 - September 2020

Relationship manager with customer and sales

Company industry:
Automotive Dealership & Distributor
Job role:
Sales

Pre Delivery Inspector

July 2018 - May 2019

Provincial Automobiles

Nagpur, India

July 2018 - May 2019

Joined as technician, worked on ECU diagnosis electric
technician, PDI incharge. *Worked on Xentry tool and
ECUSPACE . *Monitoring technicians to ensure all repairs are
done correctly?? *Inspecting and services new vehicles
when they are delivered to the customer and making minor
repairs or adjustments to ensure the salable condition of the
vehicles.

Company industry:
Automotive Dealership & Distributor

Education

DY Patil School of Engineering Academy

August 2022

August 2022

Bachelor's degree, Automotive Engineering

India

Savitribai Phule Pune University

May 2022

May 2022

Bachelor's degree, Automobile

India

GPA (rating): Very good

GPA (rating): Very good

Pursuing final year in Automobile engineering from DY Patil School of Engineering, will be completing my degree in 2022.
View attachment

Skills

Decision making
Expert
Decision making
Expert
CUSTOMER RELATIONSHIP MANAGEMENT
CUSTOMER RELATIONSHIP MANAGEMENT
DIGITAL MARKETING
DIGITAL MARKETING
CONTENT DEVELOPMENT
CONTENT DEVELOPMENT
CONTENT EDITING
CONTENT EDITING
SOCIAL MEDIA OPTIMIZATION
SOCIAL MEDIA OPTIMIZATION
SEARCH ENGINE OPTIMIZATION
SEARCH ENGINE OPTIMIZATION
FULL TEXT SEARCH
FULL TEXT SEARCH
AUTOMOBILE DEALERSHIP
AUTOMOBILE DEALERSHIP
GOOGLE ADSENSE
GOOGLE ADSENSE
GOOGLE ADS
GOOGLE ADS
AutoCad
Intermediate
AutoCad
Intermediate
ANSYS
Beginner
ANSYS
Beginner
Teamwork
Expert
Teamwork
Expert

Languages

English
Intermediate

Training and Certifications

Certifications
Experience certificate

Hobbies

  • Cricket
    I played at college level.