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Mohamed Abdullah Elsayed Ibrahim, Supervisor, Cluster Reservations Office

Mohamed Abdullah Elsayed Ibrahim

Supervisor, Cluster Reservations Office·Fairmont Hotels & Resorts

United Arab Emirates

Bachelor's degree, Tourism and Hotel / Hotel Administration

Work experience

Total years of experience: 13 years, 7 months

Supervisor, Cluster Reservations Office

February 2016 - Present

Fairmont Hotels & Resorts

Dubai, United Arab Emirates

February 2016 - Present

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Agent, Cluster Reservations Office

July 2013 - January 2016

Fairmont Hotels & Resorts

Dubai, United Arab Emirates

July 2013 - January 2016

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Reservations & Revenue Sales Agent

November 2012 - June 2013

Renaissance Sharme El Sheikh (Marriot International)

Sharm el Sheikh, Egypt

November 2012 - June 2013

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

University of Alexandria

June 2012

June 2012

Bachelor's degree, Tourism and Hotel / Hotel Administration

Egypt

GPA (percentage): 75%

GPA (percentage): 75%

.

Skills

Opera
Expert
Opera
Expert
Sellers Agent
Expert
Sellers Agent
Expert
Customer Service
Expert
Customer Service
Expert
CRS
Expert
CRS
Expert
Callcenter
Expert
Callcenter
Expert
BILLING
Beginner
BILLING
Beginner
CITRIX
Beginner
CITRIX
Beginner
COM
Beginner
COM
Beginner
CONSULTING
Beginner
CONSULTING
Beginner
CONVERSION
Beginner
CONVERSION
Beginner
DATA TRANSFORMATION SERVICE
Beginner
DATA TRANSFORMATION SERVICE
Beginner
EMAIL
Beginner
EMAIL
Beginner
FAX
Beginner
FAX
Beginner
FRONT OFFICE
Beginner
FRONT OFFICE
Beginner
MICROSOFT OUTLOOK
Beginner
MICROSOFT OUTLOOK
Beginner
Sellers Agent
Expert
Sellers Agent
Expert
Opera
Expert
Opera
Expert
Customer Service
Expert
Customer Service
Expert
Callcenter
Expert
Callcenter
Expert
CRS
Expert
CRS
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Training
ICDL
Alexandira Universty
Aug 2010
WOW Them
Marriott Int.
Dec 2012

Hobbies

  • Scout, football, TV, Qura"n