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Mohamed Abdullah Elsayed Ibrahim, Supervisor, Cluster Reservations Office

Mohamed Abdullah Elsayed Ibrahim

Supervisor, Cluster Reservations Office·Fairmont Hotels & Resorts

United Arab Emirates

Bachelor's degree, Tourism and Hotel / Hotel Administration

Work experience

Total years of experience: 13 years, 8 months

Supervisor, Cluster Reservations Office

February 2016 - Present

Fairmont Hotels & Resorts

Dubai, United Arab Emirates

February 2016 - Present

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Agent, Cluster Reservations Office

July 2013 - January 2016

Fairmont Hotels & Resorts

Dubai, United Arab Emirates

July 2013 - January 2016

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Reservations & Revenue Sales Agent

November 2012 - June 2013

Renaissance Sharme El Sheikh (Marriot International)

Sharm el Sheikh, Egypt

November 2012 - June 2013

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

University of Alexandria

June 2012

June 2012

Bachelor's degree, Tourism and Hotel / Hotel Administration

Egypt

GPA (percentage): 75%

GPA (percentage): 75%

.

Skills

Opera

Expert

Sellers Agent

Expert

Customer Service

Expert

CRS

Expert

Callcenter

Expert

BILLING

Beginner

CITRIX

Beginner

COM

Beginner

CONSULTING

Beginner

CONVERSION

Beginner

DATA TRANSFORMATION SERVICE

Beginner

EMAIL

Beginner

FAX

Beginner

FRONT OFFICE

Beginner

MICROSOFT OUTLOOK

Beginner

Sellers Agent

Expert

Opera

Expert

Customer Service

Expert

Callcenter

Expert

CRS

Expert

Languages

Arabic

Expert

English

Expert

Training and Certifications

Training
ICDL
Alexandira Universty
Aug 2010
WOW Them
Marriott Int.
Dec 2012

Hobbies and interests

Scout, football, TV, Qura"n