biju joy

IT Engineer at Consulting

• Qatar - Doha
• My current job since June 2017

Supporting the Desktop / Laptop windows 7 OSusers based on the IT ticket raised
* Opening the ticket & closing the ticket based on SLA’s
* Build new PC/ Laptop using image as per the request raised.
* Quarterly updates for standalone laptops.
* Managing the networks printers
* Installation and configuration of various software packages.
QCS

IT System Administrator

• October 2013 to August 2013

IT Officer at Merweb Hospitality

• Qatar
• February 2011 to September 2011

Technical Support at Qatar Gas

• Qatar
• December 2008 to December 2010

Providing hardware support on different platforms; coordinating with 3rd Party
vendors and Service Provider
* Backing up & restoring data from tape library and managing the backup tapes,
keeping inventory, sending and receiving tapes to and from off site storage.
* Excellent track record of reducing costs of Corporate Communication by 40% through
effective vendor management, contract negotiations and convergence of technical
solutions.
* Estimated project costs, prepared project plans and status reports. Led the
development of requisitions, bids, and specifications, and the negotiation,
administration, and evaluation of contracts for equipment and services.
* Smoothly carried the IT server migration from old server to new server with limited
downtime Recipient of appreciation from GM of the company for setting up IT system
perfectly without any failure during the time of Server migration
* Company : ACEC \[Contract to