Bijumon Chellappan

1. Develop department goals, business plans, budgets, and resources in coordination with all appropriate parties
2. Develop necessary policies, processes, and KPIs to maintain operational excellence.
3. Identify new market opportunities for parts business expansions and develop parts sales business.
4. Conduct regular market visits covering all to improve field sales coverage and market intelligence.
5. Attend to customer needs complaints, resolve related issues for continues improvement of services and customer satisfaction.
6. Carry out regular branch visits to ensure smooth business operations, branch management, staff needs, safety and security procedures are met.
7. Meeting with the service department on a daily basis to understand the needs and to utilize the slow-moving parts or Obsolete parts
8. Experience in efficiently managing the overall functions of the spare parts department operations, inventory level, spare parts ordering, etc.
9. Paying close attention to daily operations, , recommending and creating improved courses of action where necessary
10. Organize, direct and manage the activities of all staff at the Spare Parts Departments in order to achieve financial goals.
11. Maintain a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts, and the walking customer
12. Communicates management policies and procedures to all employees and ensures that they are understood and followed.

1. Planning and Ordering the Parts ( inventory control )
2. Setting up procedures for the Warehousing and Purchase
3. KPI Reports to MD, Weekly, Monthly and Yearly.
4. Fleet and corporate Management / Customers
5. Customer satisfaction and Profitability target.
6. Setting up plans with Managers.
7. Controlling the warehousing activities.
8. Supporting marketing and Sales team ( Tires, Batteries and Parts )
9. Visiting out-station
10. Liaising with the international suppliers and tracking the consignment.
11. Overall responsibility for sales and profit targets for parts/ accessories sales and ensuring the continuous availability of parts and accessories inventory.
12. Implementation of sales campaigns, the development of sales aids and technical bulletins, pricing and comparative analysis of competitor products, identification of dealer performance improvement initiatives.
13. Monitor reports and research relating to Customer Satisfaction. Discuss and prepare together with Importer/Dealer, plans to address weaknesses, implement improvements and follow up regularly

 Planning the inventory and control system.
 Controlling the team of 32 staffs at present and spare parts availability for all the Vehs on groups and aiming on customer satisfaction.
 team to achieve target.
 Fleet Management.
 Sales of spare parts, warehousing and procurement - Marketing team under my supervision.
 Monitoring the danger line stock and controlling the dead stock.
 Head for Operations for -Tyres, Batteries and Lubricant in W. Africa ( Sales ).
 Controlling the branches all over Nigeria.
 Head for Retails shops across Nigeria.
 Sales Target to SALES DEPT and monitoring the each staff performance.
 Warehousing setup and process on place.
 Handling 4-5 Branches

 Planning the Inventory for Branch sector
 Managing Warehouse related activities like material receipt, shelving, manpower management, Annual stock taking, Stock reconciliation, audit queries etc .Stock reporting MIS (A, B, C analysis, ageing report, FSN analysis).
 Analyze Purchase Order confirmation received from vendors.
 Scrap disposal- Sale/disposal negotiation with buyers.
 Traning staff and monitoring their performance and progress
 To invite quotation from the suppliers / vendors and initiate negotiation process to carry out comparison of various quotations.
 Working on the Microcat, EPC and IIPL and knowledge of SAP.
 Managing the daily supply chain of goods to meet the demands.
 Developing long term supply plans and performance analysis to meet long termsupply requirement.
 Managing purchasing budget performance, control of daily expenditure to meet the budget expectations.
 Motivating, organsing and encouraging team work through-out the work force of 40 Employees.
 Responsible for carrying our annual appraisals.
 Ensuring the health, safety, cleanliness and security of the stores.
 Ensuring all the stores administration tasks are completed on time.
 Controlling and planning the Inventory stock and timely delivery of items to the respective location.
 Assessment of In-bound, Out-bound claims and Physical inventory discrepancies. Prepare Stock Adjustment Report and reconcile system stock and actual stock as per finance department approval.
 Managing warehouse releted activities like material receipt, shelving, manpower management, annual stock taking, stock reconcilation, audit queries etc.
 Developing sourcing strategies. Managing commodity cost initiatives. Preparing high quality tender documentation.
 Controlling the purchasing budget.
 Avoiding over stocks, Involving in selling of unsold parts.
 To responds quicky and efficiently to all incoming sales enquiry.