Network Administrator
TAKTICAL REALTY GROUP
Total years of experience :12 years, 4 Months
• Deploying & maintaining company’s IT infrastructure.
• Responsible for the smooth day to day IT operation by ensuring sufficient manning and resources are available at all times.
• Ensure any system downtime is coordinated effectively ensuring minimum disruption to company’s operations.
• Setup Standard Operations Procedure & guidelines for all the IT activities.
• IT Support L1
> Provide L1 IT Support to end users
> Tech Support (Printers, Biometric Attendance, Desktop Support)
> Keep track of daily issues such as, software installations, hardware changes, user queries.
> MITEL PBX & IP phones configuration
> Structured Cabling
> Maintain record of IT inventory.
> IT hardware/software purchasing & record keeping.
• Hyper-V Server 2008 R2 (Virtual machine configuration & troubleshooting)
• DNS, DHCP, Web, Firewall, NAS Services
• Email Server C-Panel & end user email accounts configurations
• Website and Domain C-panel maintenance
• VLAN Implementation
• WIFI Routers/APs Configuration
• Email/Whatsapp Marketing Campaigns
• CRM for property listings and portals management
• IP Network Operations, monitoring, troubleshooting.
• Providing technical support to international VSAT & wireless broadband customers via phone, Skype & email.
• Network planning, diagrams and technical proposals against RFQs. Performing research related tasks.
• BGP multi-home configuration, IP prefixes advertisement, BGP attributes, prefix lists, route-map.
• EIGRP, OSPF, RIPv1 & RIPv2, IS-IS implementation.
• Switching tasks, VLAN configuration with SVIs, VTP, Ether-channel, QnQ Tunneling, Port Security, STP, PVST, RSTP, MSTP Implementation.
• Layer-3 redundancy Protocols (HSRP, VRRP, GLBP)
• NMS (Network Management System) deployments Cacti, PRTG, Whatsup, Torch for network monitoring & alerts.
• Load Balancing, Failover on Cisco RV042 VPN router and Mikrotik Routers
• VPNs, IPsec, GRE, PPTP server deployment, Gateway-to-Gateway IPSec VPN configuration on Cisco RV042
• VOIP deployment using VOIP switch co-located in US for DID & outgoing calls
• Quintum configuration as SIP client and for p2p calling
• Hypermedia VOIP GSM gateway configuration and testing.
• Web Content Filtering using BlueCoat Proxy SG 8000 in both modes.
• Customer Support L1 to International VSAT customers using multiple technologies i.e. different bands, TDMA & SCPC dedicated circuits.
• iDirectHUB & remote satellite routers monitoring & troubleshooting via iMonitor & iBuilder.
• SCPC (Comtech & DATUM) satellite modems configuration & troubleshooting.
• Coordinating satellite operator & on Ground VSAT installation Teams, Maintaining Logs of remote links stats.
• Wireless broadband (Netronics & Motorola equipments)
• Bandwidth Management using Bluecoat PacketShaper 6500 for IP & App based Bandwidth management
• Astro Flow Guard for IP based bandwidth management deployment & configuration.
• Queue/Group base bandwidth management using Mikrotik router
• Firewall deployments Fortigate 80C, ASTRO Flow Guard, CheckPoint R76 GAIA Training (Distributed & Standalone)
• Email Server (Sendmail, Qpopper, Postfix)
• DNS Server deployment (Bind 9.9.4 & Windows Server 2008, 2012)
Achievements:
• Kabul Bank VPN Setup & implementation Team member
• Motorola Wing v5.4 IPsec VPN configuration for 2 remote sites in Iraq
> BOQ, Proposed Diagrams for EIA Eribil Airport Project
• ISP Setup (Small business)
> Mikrotik (RADIUS+Hotspot) with Level-6 license deployment
> Users batch generation for end users
> Bluecoat SG for transparent proxy
Customer Support to Dialup and ISDN Users via phone. Trouble tickets assignment for customer issues and escalation. Monitoring links and traffic. Reports preparation for all queries on daily basis. Hands-on experience on the following:
• RBS Billing System
• MRTG Graphing
• Reporting
dedicated circuits.
• iDirectHUB & remote satellite routers monitoring & troubleshooting via iMonitor &