Bilal Ahmed, Travel Consultant

Bilal Ahmed

Travel Consultant

Dana Travel and Tourism

Location
Egypt
Education
Bachelor's degree, Administration And Information Systems
Experience
4 years, 5 Months

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Work Experience

Total years of experience :4 years, 5 Months

Travel Consultant at Dana Travel and Tourism
  • Qatar - Doha
  • September 2015 to September 2017

Reservation & Ticketing with GDS Amadeus system (Issuance, Re-Issuance, Refund, Revalidation, void,
EMDs, amend name, Schedule change)
• Fare quote
• Holiday packages, Car Rentals, Insurance, Hotels, Group bookings & MICE trips.
• Follow ups and spreading awareness of new products to premium & potential clientele

Travel Consultant at Dahab Travel and Tourism
  • February 2011 to May 2013

Selling the products and services of the company I work for by meeting customer daily and fulfill their needs
for travelling which includes Air tickets on GDS Amadeus system and hotels reservation, Haj & Umrah,
transfers, Holidays.
Training & Courses
General English Course at Cambridge university center in Cairo
Objectives:
o Develop your ability to communicate independently with more confidence and fluency.
o Write and understand short, simple texts.
o Realistic texts can be understood and more abstract and complex ideas expressed both in writing and speech.
Amadeus Ticketing course

Education

Bachelor's degree, Administration And Information Systems
  • at Madina Academy - Al Giz
  • January 2009

Specialties & Skills

Callcenter
Tourism
Ticketing
Aviation
Customer Service
CALL CENTER
CUSTOMER RELATIONS
MICROSOFT OFFICE
OPTIMIZATION

Languages

Arabic
Expert
English
Expert

Training and Certifications

Amadeus course (Certificate)
Date Attended:
February 2011
Valid Until:
March 2011
IATA ticketing course (Certificate)
Date Attended:
December 2010
Valid Until:
January 2011

Hobbies

  • Reading