Bilal Khanzada

• Pro-actively managing an agreed portfolio of Development Organisations Globally.
• Defending and assisting in enhancing revenues from products & services currently delivered to existing clients;
• Generating new revenue from existing relationships through providing creative solutions to clients' needs and cross-selling SCB products and services
• Identifying and introducing new clients with whom a mutually beneficial relationship can be developed.
• Establishing access at all appropriate buying-points throughout the client's organisation and to improve SCB's access to the client's executive management in order to enhance our market profile and support new business generation
• Monitoring a forward-looking assessment of client risk and, sharing this insight internally to help protect SCB from loss from credit, operational or reputational risk.
• Identifying new business opportunities by advising in the development of new products
• Provided guidance, assistance and problem resolution to internal departments. Identified risks along with actions for mitigating the internal documentation loop holes and process, saving the bank from severe losses and failing of audit.
• Drafted and circulated a centralised solution for Corporates (e.g. UN, DFID, EU, ECHO and major International Charities, that were part of the allocated portfolio). Once agreed by Legal and compliance and other stakeholders, acted as the focal point for issuance of Global Introduction Certificates for the global portfolio, assisted and trained Field Account Managers in-line with the group requirements.
• Successfully completed a thorough evaluation of the Development Organisations European portfolio, identifying risk and mitigating factors.
• Guided other team members on AML, Transactional Monitoring, Politically Exposed Personnel “PEP”, Sanctions, Suspicious Transactions and FACTA procedures. This was primarily based on prior experience and exposure to Country and multicultural level practical situations.
• Conducted a thorough profit analysis of the Development Organisations portfolio resulting in identification of non-productive accounts. Initiated and successfully completed Tail Management exercise. Leading towards higher productivity of the RM’s and obtaining enhanced client satisfaction.
• Identified liquidity management and centralised treasury solution for Red Cross, which after successfully implementing streamlined their banking. This was a very successful project, so successful that we identified a gap in the sector and hence we offered and effectively implemented the same solution to other Development Organisations clients.
• Advised in the identification and development of Corporate Partnership working with Corporate Social Responsibility “CSR” team.
• Acted as a bridge between our Corporate Clients and the banks internal Legal and Compliance team. Providing regular AML monitoring and recording Transactional justifications pertaining to our client’s global inward and outward remittances.
ACHIEVEMENTS
• Received recognition from the European Regional Head of Developmental Organisations for continuously engaging with the marketing and product teams; to develop bespoke offerings across our product range that were in line with the requirements of our clients and identification of prospect corporate partnerships.
• Created and presented mobile fund raising collections product for donors and charities, liaised with colleagues in Africa for a pilot project with “Save the Children”.
• Conducted a portfolio analysis by comparing local to global relationships, which helped in identifying the gaps. Further did business analysis of those entities identifying their financial needs. Created and proposed the customised solution to those clients thus strengthening the relationship at the group level.

Head of Development Organization Jan 2008 - Mar 2013
Standard Chartered Bank - Islamabad - Pakistan
* Managed and monitored countrywide Diplomatic Missions, Micro Finance Institutions, United Nations & other Development Organization's portfolio
* Represented MEPA "Middle East & Pakistan" (Jordon/Lebanon/UAE/Qatar & Pakistan) in terms of reporting & pipeline.
* Ensured compliance with groups Audit requirements/ policies.
* Identified & developed new DO relationships.
* Supervised the team and provided necessary guidance to achieve organizational goals
* Developed new process for employee evaluation, which resulted in marked performance improvements.
* Identified & explored new business opportunities by developing new products, improvising existing products through efficient processes
* Strategized in line with competitor's activity
* Actively cross sell treasury, consumer banking & other relevant products of the bank
* Represented bank's Development Organizations Pakistan portfolio globally
➢ Worked closely with clients, product teams, & different parts of the Bank to deliver on customer requirements.
ACHIEVEMENTS
• Appraised and globally recognised for solicitation of the biggest USAID funded account in Pakistan (£ 150 Mil)
• Taking advantage of my corporate relationships with high net individuals including Ambassadors, High Commissioners, CEOs and Industrialists, I successfully engaged them in various philanthropy activities for a number of Charities and managed to raise significant amount of funds (in excess of 6 figures).
• Designed and successfully implemented a number of key initiatives for the charities and the Microfinance sector via corporate partnerships. Created presentations, trained operations teams and provided necessary guidance. (e.g Cash for work, Upon ID Payment, IBEFT, Mobile payments, ATM donations)
• Project managed 2 acquisitions (FI-Development Organizations portfolio only)while working for Standard Chartered Bank Pakistan, which included ANZ Bank and Standard Chartered as well as Standard Chartered and Union Bank
• Led the team effort for responding to UN request for proposal for Pakistan, winning the contract for Standard Chartered Bank twice spanning 5 year each
• Led and organized various employee volunteering and fund raising activities within Standard Chartered Bank for CSR activities (Seeing is believing and Living with HIV). These activities raised more than £.5 Mil from employee contributions alone - some of my ideas that were implemented included voluntary sacrifice of one day salary, 1% of bonus donations, involving staff members in various fund raising initiatives
• Awarded by the Global head of developing organizations and CEO of Standard Chartered Pakistan for creating and implementing an innovative product Interbank electronic funds transfer “IBEFT” via corporate partnership with 1-Link

Associate Director Jan 2007 - Dec 2007
Standard Chartered Bank- Islamabad - Pakistan
➢ Managed and monitored Embassies, Micro Finance Institutions, United Nations & Development Organization's portfolio (North)
➢ Ensuring compliance with groups Audit requirements/ policies.
➢ Trained and guided 8 Relationship Managers.
➢ Liaising with Global Account Managers for the purpose of deepening & solicitation of new relationships.
➢ Represented bank's Development Organizations Pakistan portfolio globally.

Relationship Manager Jan 2005 to Dec 2006
Standard Chartered Bank-Islamabad - Pakistan
➢ Portfolio Management of all the Embassies & Development Organizations.
➢ Product sale & designing.
➢ Managed Islamabad & Peshawar region.
➢ Soliciting new FI Relationships.
➢ Trained and guided new recruits.

Business Development Executive Mar 2004 - April 2004
Standard Chartered Bank - Kabul - Afghanistan
➢ Trained and guided 5 Relationship Managers in the new branch.
➢ Effectively sold Web Bank to International NGO's based in Kabul.
➢ Convinced major DO's to route their funds via SCB Afghanistan.

Business Development Executive Feb 2002- Dec 2004
Standard Chartered Bank - Peshawar - Pakistan
➢ Portfolio management of high profile corporate clients.
➢ Presentations to governmental, non-governmental and business entities.
➢ Marketing SCG products and services.
➢ Electronic Banking.
➢ Managed National Collection Service.
➢ Managed and monitored Premium Service Unit.
ADDITIONAL EXPERIENCES

Visiting Lecturer 2001 (Session)
National Institute of Business Management
Subjects taught: -
• Management
• Marketing
• Business Communication
• Business Law