Customer Relation Officer
Puma Energy
Total years of experience :9 years, 7 Months
Currently I am working in the retail industry as a Customer Relation Officer where my role involves handling and facilitating customer purchases, coordinating with retail vendors and suppliers regarding stock ordering, deliveries and merchandising, and resolving customer complaints related to sales and return purchases
As a Customer Relation Officer in the retail industry as my role involves handling and facilitating customer purchases, coordinating with retail vendors and suppliers regarding stock ordering, deliveries and merchandising, and resolving customer complaints related to sales and return purchases
During my internship tenure of six weeks at Schlumberger I worked in the Coiled Tubing Services department (Well Intervention Services). Highlights include conceptualization of different Coiled Tubing Operations and working on the maintenance of Coiled Tubing Units (CTU), Nitrogen Pumpers, Multipurpose single pump units (MPF 331) and SPF343 Pumps.
I worked as a junior engineer at Ghulam Ishaq Khan Institute (GIKI) in the Faculty of Engineering Sciences, Pakistan. My responsibilities included assisting professors in different course and research works. I also conducted tutorials and taught different lab courses
During an internship of three months at Aker Solutions Pakistan I worked in the well services department. Visited different client locations where I experienced and conceptualized the installation and maintenance of Wellheads, mostly the conventional 2000-15000 psi ranged wellheads.
My internship in Mobilink was specifically based on MNP (Mobile Number Portability) . For the first 3 weeks I managed any technical problems faced during the MNP process and helped in organizing the MNP process. During my last 3 weeks my task was to detect any technical problem in BTS and report the authorities about it as soon as possible.
Worked as an internee in Pak Datacom ltd, my task was to keep a check on the network and if there is any problem (for e.g. any link is down) then assure the restoration of the link as soon as possible.
Master of Engineering Practice - Mechanical Engineering Inclined towards Sustainability and Manufacturing