Bilal Chaker Sultani, Pharma Sales Supervisor

Bilal Chaker Sultani

Pharma Sales Supervisor

FDC

Location
Lebanon - Beirut
Education
Bachelor's degree, Marketing And Advertising
Experience
17 years, 8 Months

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Work Experience

Total years of experience :17 years, 8 Months

Pharma Sales Supervisor at FDC
  • Lebanon
  • My current job since February 2013

• Responsible for obtaining profitable results through the sales team by developing the team through motivation, skills development and product knowledge
• Developing an efficient region sales program to ensure the achievement of the targeted sales forecast
• Supervising and monitoring the daily performance of the sales team and observing their performance within a specific geographical area
• Working to insure the optimal sales and distribution of each brand by the sales representatives
• Monitoring and following-up on the competitor’s prices and sales strategy
• Monitoring all customers sales orders and monitoring their proper delivery and resolving any problems occurring whilst delivery
• Dealing with any customer queries or complaints and providing solutions
• Maintaining good relations with current and potential clients and develop the best means to meet their demands
• Communicating with new customers and creating new profiles in the company
• handling the cases of delayed customer payments
• Conducting periodic market visits
• Establishing and posting daily reports showing daily sales and collection in addition to the sales team activities

Sales Supervisor at Beirut Duty Free
  • Lebanon - Beirut
  • January 2008 to February 2013

Sales Supervisor
• Working in coherence with duty managers and cash office in supervising all transaction made during shifts
• Closing, opening and spot checking systems during shifts and reporting to the cash office
• Supervising staffs and working according to the policies and procedures of the company
• Assisting the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives
• Assisting the staff in providing a professional and excellent level of customer service with existing and new customers
• Dealing with any customer queries or complaints during shift
• Maintaining inventory and ensure items are in stock
• Ensuring promotions are accurate and merchandised to the company’s standards
• Posting reports showing daily Sales and attendance
• Assisting Sales Manager by completing all assigned duties


Sales Assistant
• Responsible for selling various high brands from jewelry and Watches
• Responsible for processing cash and card payments
• Working to achieve targets sales in accordance with the company monthly sales
• Providing excellent Customer Service
• Maintaining good relationships with clients and ensuring their loyalty and satisfaction
• Promoting the Brand as per the company’s policies
• Merchandising and displaying watch and jewelry according to standards

Retail Sales Merchandiser at Beirut Mall
  • Lebanon - Beirut
  • September 2006 to October 2008

Retail Sales Merchandiser
• Responsible on promoting goods in order to maximize sales
• Supervising the arrangement of promotional displays
• Meeting suppliers, distributors and negotiate quantities and time of delivering
• Changing prices and creating new products for monthly flyers
• Maintaining good relationships with clients and ensuring their loyalty and satisfaction
• Working in coherence with stock control supervisors and merchandisers concerning general floor management

Education

Bachelor's degree, Marketing And Advertising
  • at LIU
  • May 2011

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Specialties & Skills

Negotiation
General Office Duties
Reporting Systems
Oracle Java system
Accounting
Sales and Negotiations
Communication Skills
Excellent knowledge of Microsoft desktop applications
Experienced in Navision Retails system

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Train the Trainer Workshop (Training)
Training Institute:
Formatech
Date Attended:
August 2017
Social Styles (Training)
Training Institute:
Formatech
Date Attended:
June 2017
Duration:
8 hours
Team Leading Foundation (Training)
Training Institute:
AUB - Regional External Programs
Date Attended:
February 2016
Duration:
32 hours
Train the Trainer Workshop (Training)
Training Institute:
Formatech
Date Attended:
August 2017
Duration:
16 hours
Selling skills (Training)
Training Institute:
Olympus
Date Attended:
December 2009
Duration:
12 hours
Product knowledge (Training)
Training Institute:
Apple
Date Attended:
December 2009
Duration:
12 hours
Pharmacy and Hospital Selling (Training)
Training Institute:
3 Summits
Date Attended:
August 2014
Duration:
24 hours
Sales Fundamentals (Training)
Training Institute:
NAT Consulting
Date Attended:
April 2013
Duration:
24 hours
Communication skills and MBTI (Training)
Training Institute:
Mynditude
Date Attended:
May 2014
Duration:
24 hours
Technical knowledge (Training)
Training Institute:
Cartier
Date Attended:
August 2010
Duration:
12 hours
Product knowledge (Training)
Training Institute:
Frederique Constant
Date Attended:
February 2011
Duration:
12 hours
Technical knowledge (Training)
Training Institute:
Oris
Date Attended:
January 2011
Duration:
12 hours
Product knowledge (Training)
Training Institute:
Dior
Date Attended:
June 2010
Duration:
12 hours
Product knowledge (Training)
Training Institute:
TAG Heuer
Date Attended:
March 2011
Duration:
12 hours
Technical knowledge (Training)
Training Institute:
Sony
Date Attended:
August 2009
Duration:
12 hours
Customer Service (Training)
Training Institute:
PAC
Date Attended:
January 2009
Duration:
24 hours
Technical knowledge (Training)
Training Institute:
Canon
Date Attended:
September 2009
Duration:
12 hours

Hobbies

  • Basketball
  • Racing