Bimal Alexander

Role
• Class Teacher for 7th class
• Teaching Geography for class 7th, 8th & 9th and IGCSE Environmental Management for class 9th
• Serving as Teacher Coordinator of ‘Green Buddies’, the Environmental Club and Coordinator of ‘Student of the Month’
awards

Accomplishments
• Awarded Certificate of Appreciation in recognition of “commitment and dedication” to work
• Efficiently use the iPad for classroom learning
• Efficiently developed 4 workbooks in Environmental Management and three workbooks in Geography for class 7th, 8th
and 9th for formative and summative evaluation and content development of the curriculum
• Developed extracurricular after-school program for students in ‘Learning Prezi - A zooming presentation tool for
storytelling’
• Initiated the environmental initiatives of the school in cooperation with Emirates Environmental Group (EEG), a non-
profit NGO based in the UAE such as their highly competitive ‘Inter-School Public Speaking Competitions’ and widely
participated Clean-Up UAE Campaigns in addition to their popular waste recycling campaigns • Compere many school events such as Class Assemblies, Inter-house Sports Day etc.

Role
• Head of Department (Environmental Management) responsible for a small but effective team of teachers • Taught IGCSE Environmental Management for class 9th & 10th and Social Studies for class 9th
• Served as a Class Teacher for class 9th and 10th and as Team Leader of Environmental Club

Accomplishments
• Won Certificate of Appreciation for “making the best, better and adding value to the school”
• Helped progress the IGCSE results in Environmental Management from 67% to 80% (A* to C) within 3 years
• Conducted a well appreciated Training Programme in Word 2007 for a group of about 25 teachers
• Successfully designed & edited the layout for the Term School Newsletter
• Served as a member on the Editorial Board of ‘Green Living’, a Termly Newsletter of GEMS Education
• Participated in Teachers and Students Workshops on Environmental Themes
• Supported and prepared students for the EEG ‘Inter-School Public Speaking Competitions’ in 2008
• Coordinated the ‘Battery Collection Campaign’ of EEG in 2007 and 2008, securing first place in both years
• Pivotal in organizing and conducting School Inter-House Quiz, Essay Writing and Debate Competitions on
environmental themes
• Recognised as “very systematic, punctual; attaining high standards of perfection in all assigned work; exemplary
rapport with staff, parents and students and exhibiting all four GEMS Core Values of Leadership Qualities, Universal Values, World Citizenship and Forward Thinking”

Role
• Served in Customer Service - Claims as part of the Claims Inspections Unit (CIU) of Alliance Cornhill Insurance Plc.,
UK, at their off-shored unit at Technopark, Trivandrum
• Responsible for allocating inspections to Alliance Cornhill Motor Engineers in the UK through telephonic interaction
with claimants, garages, salvage and recovery services
• Liaised with Motor Engineers and the CIU UK Unit to meet targets and maintain Service Level Agreements while
driving costs down to the minimum on damage spent within a claim

Accomplishments
• Successfully completed the ‘Excellence In Claims’ - Claims Inspection Unit, Level 1 exam
• Effective in making outbound and receiving inbound calls with respect to insurance claims from all parts of the UK

Role
• Pivotal in providing telephone-based services for Microsoft customer support through information dispensing,
technical routing, upselling and meeting customer satisfaction goals

Accomplishments
• Completed the Microsoft Customer Central Training Programme
• Efficiently handled remote interaction with diverse customers calling from all over the United States

Role
• Responsible for teaching biology to higher secondary school students

Accomplishments
• Successful in developing excellent student rapport and prepare class 11 and 12 students for board exams in biology