biniam daniel, researcher

biniam daniel

researcher

Danish Refugee Council

Location
Ethiopia
Education
Diploma, MS office
Experience
18 years, 9 Months

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Work Experience

Total years of experience :18 years, 9 Months

researcher at Danish Refugee Council
  • Yemen
  • My current job since May 2012

condact research among Ethiopian migrants to find out how and why they come to Yemen

front office receptionist and cashier at taj sheba(5*) hottel
  • Yemen
  • My current job since July 2009

- Handling clients and corporate who came into the store and up selling product range to the customer.
- To know through product knowledge to give efficient customer service for the customers.
- Display a good pleasant & positive attitude.
- Make connection with the customers by good personality.
- Provided the highest standard of customer service.
- Searching for new guest and client
- Observing the duties of the staff
- Arrange function mostly for embassy delegation and palace
- Daily cashing.
- Assisting the guest and also the owner on different ideas

waiter at taj sheba(5*)hottel
  • Yemen
  • June 2008 to July 2009

- To know through product knowledge to give efficient customer service for the customers.
- Display a good pleasant & positive attitude.
- Make connection with the customers by good personality.
- Provided the highest standard of customer service.
- Searching for new guest and client

assistance restaurant manager at mumbai darbar-indian restaurant
  • Yemen
  • August 2007 to May 2008

- Arrange function mostly for embassy delegation and palace
- Daily cashing.
- Assisting the guest and also the owner on different ideas
- Observing the duties of the staff

sales manager at mumbai darbar-indian restaurant
  • Yemen
  • August 2006 to August 2007

- Arrange function mostly for embassy delegation and palace
- Searching for new guest and client
- To know through product knowledge to give efficient customer service for the customers.

Captain Waiter at Mumbai Darbar (Indian restaurant)
  • Yemen
  • August 2005 to August 2006

- Make connection with the guest by good personality.
- Arrange function mostly for embassy delegation and palace.
- Provided the highest standard of waiter service.
- Assisting the guest and also the owner on different ideas.
- To know through product knowledge to give efficient customer service for the guest.

Education

Diploma, MS office
  • at injaz learning center
  • August 2006

Certified by MS office (word, axel, power point, internet)

Diploma, accounting
  • at general winget techenical and vocational traning college
  • September 2004

-Middle level T&V certificate level II as an Accounting clerk

Diploma, drugs
  • at Eth. Drug authority
  • January 2003

control and prevention

High school or equivalent, PHY.Education
  • at Nefas Silk Middle Level Teachnical & Vocational Training Institute
  • January 2002

Tenth

High school or equivalent, Tenth
  • at nefas selk technical and vocational traning inistitute
  • January 2002

General secondary education certificate

Specialties & Skills

Photo Shoots
Photo Editing
Video Editing
photo shop
video clip editing
computer ms office
security
Ability to make decisions
open to responsibility and willingness to learn as much as possible
Excellent communication skills
writing and speaking English

Languages

Amharic
Expert
English
Expert
Arabic
Intermediate

Training and Certifications

yes (Certificate)
Date Attended:
August 2003
Valid Until:
August 2004
yes (Certificate)
Date Attended:
February 2005
Valid Until:
January 2006