Senior IT Administrator
Turner International Middle East
Total years of experience :20 years, 3 Months
Coordination and management of all IT-related activities at project sites, including sourcing, tender, and selection of systems.
Effective communication and collaboration with multiple stakeholders including vendors, clients, consultants, and contractors.
Conducted meetings with different IT vendors to evaluate and select the best solutions that meet the requirements of the company and its projects.
Provided training and support to end-users to ensure they have the necessary skills to effectively utilize the systems.
Managed and monitored the performance of all IT systems and equipment, proactively identifying and resolving any issues that arise.
Established and maintained effective relationships with IT vendors to ensure timely and effective resolution of any issues that arise.
Successful implementation and administration of various Windows Server editions, including 2016, 2012, 2008, 2003, 2000 & Windows NT.
Expertise in configuring and managing Active Directory, Group Policies, DNS, DHCP, Hyper V in Windows Server 2016 and previous editions.
Familiarity with NAS storage devices, such as QNAP and Synology.
Experienced in backup and recovery using VERITAS Symantec Backup Exec with HP Ultrium Tape Drives and IBM Tape Magazine.
Experience in setting up and administering FTP and WSUS servers.
Proficient in configuring and managing Microsoft 365, Office 365, and Microsoft Exchange Online.
Knowledgeable in using Symantec System Center and Symantec Antivirus Server.
Proficient in user management, NTFS permissions, disk quota assignment, and print management.
Experience in configuring network printers, plotters, modems, Cisco switches, and wireless routers from leading vendors.
Skilled in providing support to end users with different applications and software.
Experienced in setting up video conferencing systems such as Polycom, Citrix-GoTo Meeting, Zoom, Teams, Google Meet.
Proficient in setting up and configuring laptops, desktops, and IP phones.
Experienced in using Cisco routers of series 3600, 2500, 1600, and switches of series 3700, 2900, and 1900.
Hands-on experience with HP and IBM Blade servers, including installation and configuration of various models.
Experienced in using ERP portals (Document Management, ) such as Prolog Manager, Autodesk Constructware & Oracle Aconex.
Familiarity with Facility Management Software’s like CAFM & inhouse ticketing tools for Helpdesk operations.
The job involves working at the
Held the role of IT Support Engineer at Dubai Holding
CIO office and worked under Dubai Properties Project
Engineering Center, through my deputation from Alpha
Data.
Key Responsibilities:
• Provided Level 1 & Level 2 IT support in the office
• Coordinated with Dubai Holding CIO office for all IT-
related matters
• Managed the Turner Domain, including Active
Directory administration, security configuration, patch
updates, and regular backups
• Troubleshot and resolved technical issues
Served as an
Delivering MCSE & CCNA classes for both corporate
clients and individual students
•Some notable clients include Al-Ain Distribution
Company, Al-Ain Police, Al-Ain Customs, and Al Buraimi
College
•Overseeing the administration of the ZENITH IT
network
• Developing course content for networking courses
• Leading the projects executed by ZENITH
• Conducting daily network maintenance tasks, including
software installations, virus removal, patch installations,
and troubleshooting hardware issues.