Credit Controller
Dubai Limited Investment LLC
Total years of experience :13 years, 3 Months
INDUSTRY: Investment Management (Services - Facilities Mgt, Health Care, Insurance, Hospitality, Travels..)
POSITION: CREDIT CONTROLLER
JOB RESPONSIBILITES
Managing the Credit Control, Collections & Accounts Receivable Operations of the Company on Group Level.
Managed a portfolio of approx. 100 Strategic Customer Accounts & Client relations ( Government & Private ).
Conduct customer credit assessments with appropriate company policies & procedures.
Set up Credit Control policies & process in lieu with company policies & structure.
Conduct appropriate & timely customer visits to resolve customer disputes.
Ensure timely settlement of customer outstanding’s pending & escalated for long time.
Prepare monthly aged debtor reports, Monitoring debtor balances to ensure reduction in AR outstanding’s.
Monitoring & ensure monthly sales invoice submissions to the client within stipulated cutoff period.
Sending SOA to clients, timely follow up & liaison with clients for debt collection or payment collection.
Proactively identified accounts that pose credit risk & escalate to management for recovery decisions.
Negotiating repayment plans with problematic customers after prior approval from the management.
Ensure accuracy of customer accounts, bank accounts updated within organization.
Reconciliation of complex customer accounts as and when required that comply with customer records.
Ensure receivables are reduced & in control within the organization & comply with expected timely cash flow.
Monitoring & evaluating non-paying customer accounts, prevent & ensure zero bad debts & a reduced dso.
Monthly reporting to Finance Director on Monthly receivables & collection status on group level entities.
INDUSTRY: PHARMACEUTICALS (TRADING)
JOB RESPONSIBILITES
Managed Credit Control operations, Credit Collections & AR Operations of the company.
Actively managed a portfolio of 400 Customer accounts/clients (Include Hospitals, Clinics, Direct customers).
Scrutinize/Review/Approver of New Customer Credit applications & documents for new account opening.
Conduct Customer Credit Limit checks and set internal controls for invoicing/delivery/debt recovery.
Final Approver of Customer Credit limit granting’s with prior approval from Management.
Periodical aging follow ups & review with customer, sales & internal Audit team.
Send SOA, dunning letters & regular follow up with customers via telephones, emails & Ground visits.
Conduct Regular daily/weekly/ monthly Customer Visits to overdue accounts, ensure prompt fund Retrieval.
Identify & Resolved Disputes of complex customer account debts escalated/pending for longer periods.
Supervise/Manage/maximize the overall collection operation & reduce the AR debt listings for the company .
Plan/ assign/ manage /fix the route of collection representative’s daily routine activities.
Supervised, maintain & achieved monthly/yearly collection targets as assigned by the management.
Handle daily Cash/ Credit collections in liaison with collection team.
Ensure daily cash & credit collections are remitted to the bank on time to meet working capital requirements
Arrange prompt cash/fund flow to settle accounts payable matters in liaison with the finance dept.
Work closely with the Finance Dept. to oversee the management of entire Accounts receivable Function
Ensure reconciliation of Bank/cash & PDC’s and accuracy of AR entries/ Customer SOA’s & Ledgers.
Periodical Reconciliation of Customer Accounts to ensure prompt accuracy in our books of accounts.
Periodical Balance confirmations, review on Aging report, ensure KPI measures are met.
Resolve Invoicing /Billing issues on sales documents (Sales orders, Credit Notes, invoices.).
Liaison with Sales team on daily basis to solve key debt issues & clear escalated outstanding’s of the customer.
Frequent reporting to the management on risk & bad debt exposure customer accounts.
Manage/ settle customer cheque bounce matters & disputes in liaison with our Bank & Finance Dept.
Liaison with Auditors for annual audit, finalization &confirmation of customer accounts & AR Schedules.
Monthly reporting to Finance Manager & CEO on ( Bad Debts A/C’s, Cashflow status, Collection reports, Aging Report, Clients visit status & Vat Reports).
Travelled throughout Middle East Regions to arrange client meet ups to ensure prompt fund Retrieval, Manage collections, Resolve Client disputes & ensure smooth workflow of business operations.
INDUSTRY: FIREFIGHTING & FIRE PROTECTION ( MANUFACTURING)
JOB RESPONSIBILITES
Responsible for the receivable operations of the company. (Local and Foreign)
Monitoring daily sales invoicing with Sales team, ensure daily cash & credit collections are met.
Ensure timely bank remittance of sales collections to meet company working Capital Requirements.
Manage client enquiries; settle customer cheque bounce matters & disputes in liaison with sales & Legal Dept.
Scrutinize/Review/Approval of Customer Credit applications & documents for Customer account opening.
Conduct Customer Credit Limit checks and set internal controls for invoicing/delivery/debt recovery.
Review/Track Debt Account balances and report if improvement needs to be taken by collections Dept.
Liaison with Banks on day-to-day Banking operations, maintained bank reconciliations in different currencies.
Arrange/ Record/ Manage LC Documentation works, timely transfer or settle Bills/ Loans (TR’s) on time.
Liaison with Banks on export bills & payment inwards in compliance with internal controls
Responsible for Accounts receivable operations of the company, ensure timely customer payments on time.
Arrange/ Record/ Manage LC Documentation works, timely transfer or settle Bills/ Loans (TR’s) on time.
Maintenance and control of petty cash throughout the company.
Finalization of year end customer account transactions & reconciliations on group level for year-end close.
Ensure strict & timely month end and year end closing procedures are fulfilled within budgeted timeline.
Ensure/scrutinize the accuracy in chart of accounts and prepare Audit schedules based on trial balance.
Finalization of books of Accounts, Liaison with external auditors in audit activities & annual financial reports.
Supervision of customer stock confirmation activities for year-end Financial Audits.
Maintain/ Record/Report on quarterly filing of Value Added Tax returns to FTA in Liaison with Tax Dept.
Facilitating in implementation of ERP Microsoft Dynamics Ax.
Conduct Financial Analysis &Propose write offs for irrecoverable accounts & forward for legal Dept. actions.
Monthly Financial reporting to CFO/ BUM/Chief Accountant on MIS reports (Sales reports, Customer aging, stock in Hand, DSO Collection report, Credit Analysis of Debtor Statements, cash flow projections)
INDUSTRY: INFORMATION TECHNOLOGY ( SERVICE CONSULTING).
JOB RESPONSIBILITES
Maintained Customer entries in company accounting software (Tally)
Track Receivables and send dunning/ follow ups letters to ensure payments are received on time.
Debt Recovery Follow ups and ensure zero bad debts on Aging report .
Client Relation Management and payment Negotiations, ensure cash collections are remitted on time.
Ensure Sales effectiveness by arranging Prompt deliveries on invoices, on time payments receipts.
Assist Finance Manager on yearly Financial Audits & closing of books of customer accounts.
Handled Employee Provident Fund Related Queries and file tax returns to government authorities.
INDUSTRY: BPO ( INSURANCE)
JOB RESPONSIBILITES
Resolving client account billing issues & ensure smooth account Management.
Sending email correspondence to clients in case of payments delay .
Recording of client receipts and update customer ledger .
Weekly reconciliation of Customer accounts and send report to TL .
Report of weekly aging to internal audit department.
Confirmation of client balance confirmation for yearly audit purpose
INDUSTRY: FINANCIAL CONSULTANCY (SERVICE)
JOB RESPONSIBILITES
Design proper internal control on the present Accounting & Audit system, Verification & vouching of Ledgers accounts of different Companies, Coding Entries and finalizing books of accounts of different Companies, Prepare Audit findings & schedules based on Trial Balance, Preparation of Audited Financial Statements, arrange meet ups with clients as a part of sales on B2B Level & improve sales effectiveness.
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