Binu Benjamin

CREDIT CONTROL MANAGER at TELETECH

• United Arab Emirates
• October 2005 to June 2006

SEP-2004 TO OCT-2005
KEY JOB RESPONSIBILITIES
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Ensured invoice accuracy preparation and submitted to appropriate clients on a timely basis.
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Review and assist in problem areas related to monthly invoices to contract.
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Make sure proper follow-up are done by the team on receivables.
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Manage all accounting and reconciliation related aspects of receivables from recognition through cash collection.
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Follow through on issue on a timely manner.
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Develop and maintain strong client relationship.
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Make sure all payments received are posted on a timely basis.
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Oversee payment reconciliation and monthly Sub ledger to GL reconciliation processes.
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Evaluate reconciliation processes continuously to identify and implement continuous improvement initiatives to stream-line existing processes and improve automation through better utilization of systems (i.e. SAP, PeopleSoft, Business Objects, MS Access, etc.).
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Review the aged receivables, prepared and submit recommendations on write-off to bad debts.
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Partner with legal department in handling litigations and legal proceedings for default customers.
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Work together with management, legal team and the customers on negotiating the outstanding debt.
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Tracking bad debt recovery status with the legal team.
2
BINU BENJAMIN
CREDIT CONTROL MANAGER
• 
Prepare various reports surrounding the metrics of the sales department: Quarterly sales results, annual forecast and account status reports.
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Directed month end meetings, generated forecasts, and set performance milestones to ensure accuracy and timeliness of month end deliverables.
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Facilitated weekly team meetings to share information, respond to issues and avoid escalation.
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Communicate effectively with team members and internal groups
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Respond quickly and accurately to requests in a high volume, time sensitive activity
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Monitor, analyze and report on performance, identify trends and make recommendations to improve the performance of the process
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Ensuring team performance standards are met.
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Work closely with External Auditors to ensure timely and successful audits/reviews of the accounts receivable reconciliation.