Senior Logistics Coordinator
Ingram Micro, Jebel Ali
Total years of experience :7 years, 11 Months
US based MNC and the largest IT distribution company in the world with 35000+ employees and annual revenue 43 Billion USD and spotted on Fortune 100 listed company
• Managed Freight Operations for Air, Sea and Overland
• Supervise logistics coordinators, Warehouse coordinators, transportation team and freight forwarders.
• Oversee the overall Logistics budget and improve the cost optimization based on Lean Six Sigma methodology.
• Collaborate with Sales, Procurement and Finance teams to ensure seamless coordination of logistics activities and drive process improvements.
• Ensure effective communication with Vendors, Customers, and carriers to ensure that all shipping requirements are met in timely and efficient manner.
• Negotiate rates and contracts with logistics service providers to ensure cost effective and efficient operations.
• Manage activities throughout the order fulfilment and transportation cycle to ensure deadlines are met.
• Monitored Logistics KPI and implemented corrective actions to address any issues.
• Continually review freight costs, transportation rates and customs clearance fees to keep cost down where possible.
• Managing distribution through own warehouses in US, Europe and UAE, besides direct supply from the Vendor.
• Oversee multiple market warehouse GRN and stock movement activities.
• Develop, improve, and control compliance towards SOP and SLA with internal and external stakeholders.
• Analyses Delivery SLA and performance review of service providers and initiatives for continuous improvement.
• Oversee Inventory of goods and implement quality control measures and ensure warehouse storage in optimal level.
• Analyze the projects risk management and support the business on the implementation of Preventive action.
• Train and monitors Team performance through daily KPI and ensure smooth communication is set between operations to meet the customer requirements.
• Ensure management goals are met and develop team to thrive for customer satisfaction and Business Development.
• Lead the Root Cause Analysis process across the business value chain through the implementation of different quality tools and techniques and ensure that relevant information is reported and shared.
• Prepare monthly reports and presentation for supply chain KPI visibility.
• Handle Inbound and Outbound shipment (Import / Export).
• Responsible for Order receiving to Shipment dispatch by effectively liaising with end customer, regulatory authorities, Shipping line, Airline, sales and other stake holders.
• Create, direct, and modify procedures for the operation according to the strategy of timely distribution of goods or services to clients or consumers.
• Provide high quality customer service and support to all parties concerned during the pre-shipment and post shipment process.
• Maintain channels of effective communication with customers, agents, operators, warehouse, transportation, sales team, and other departments.
• Execute timely and error free sales orders which is interfaced on ERP via Oracle
• Designates the task of updating inventory report to Warehouse management system (INFOR )
• Analyzes stock deviation and discrepancies ascertaining a tolerance level of shrinkage.
• Manage and control inventory accuracy with support of operations team.
• Handled Clients such as Pfizer, Bayer, SanDisk, Fuji Film, Mitsubishi FUSO
• Manage warehousing operations according to agreed SLAs & KPI
• Receives the pre alert and in coordinate with different agents in timely manner in order to avoid storage and demurrage.
• Maintaining the daily KPI report to ensure that the given tasks are completed in agreed time frame.
• Prepare Daily, Weekly and Monthly Business Report
• Execute Export and import shipment by liaising with Airline and Shipping lines
• Process Bill of Entry through Dubai trade
• Processed Paper works for Governmental requirements such as MOH, SIRA
• Generated Delivery order Via Calogi and Skychain
• Book the Customs inspection, issuing Gatepass via Dubai Trade
• Process the Certificate of Origin through Dubai Chamber
• Documentation for local Distribution in UAE such as Duty paid, Duty Exempt, Duty Deposit
• Effective communication with customs people in case any issue arise
• Prepare Daily, Weekly and monthly report