Senior Process Associate
Tata Consultancy Services - Other Locations
Total years of experience :7 years, 1 Months
Excellent working knowledge using Navitaire airline reservation system which is used for reservation and also traditional and non-traditional payment options, e-ticket integration, agency accounts, codeshare and interline sales.
Ability to train, motivate and supervise security department employees to Establish clear goals, Set a positive example of professional, polite, and ethical behavior and be an accessible supervisor
Develop and maintain standards and practices for overall ramp procedures which includes loading and unloading aircraft baggage, guiding planes to and from their gates, operating baggage carts and performing other airplane servicing duties
Trained on firefighting skills and evacuation drills, Emergency Response Procedures and direct disaster response or crisis management activities, provide disaster preparedness training, and prepare emergency plans and procedures for Bomb threat protocols and other emergencies
Aviation Security qualified which includes protection of air navigation and airport facilities, aircraft, passengers, crew, members of the public, cabin and hold baggage, cargo, mail, and catering supplies from criminal acts of sabotage, hijacking, or terrorism
DG CAT 12 Qualified which includes articles or substances that are capable of posing a risk to health, safety, property or the environment which are shown in the list of dangerous goods in the Technical Instructions provided by the International Civil Aviation Organization
Qualified Standards of Training Certification and Watchkeeping (STCW) which are the internationally recognized rules that direct the knowledge and skills mariners need to perform their jobs safely
Preflight and post flight documentations which related to update passenger records, aicraft details, Aircraft Release Certificates ( ARC ),
Admin related work which included documenting ground staff and crew members by processing airport entry pass ( AEP ), filling reports, maintaining records.