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Bishnu Shahi, GUEST SERVICE ASSOSCIATE

Bishnu Shahi

GUEST SERVICE ASSOSCIATE·DISNEY HOTEL

Nepal

Diploma, Art Education

Work experience

Total years of experience: 3 years, 1 months

GUEST SERVICE ASSOSCIATE

January 2024 - January 2025

DISNEY HOTEL

Bharatpur, Nepal

January 2024 - January 2025

Delivered exceptional customer service a guests rom diferent nationalities
and background.
Maintained a welcoming and professional attude whi handing guests
concept Ensured cleaniines, safety, and presentation standards were consistently met
Company industry:
Hospitality & Accomodation
Job role:
Other

RESTAURANT SERVICE STAFF

January 2023 - January 2024

COMO LOUNGE

Dubai, United Arab Emirates

January 2023 - January 2024

Welcomed guests and ensured pleasent dining experience.
Took food and beverage orders accurately and efficiently.
Maintained cleanliness and organization of ining areas
Company industry:
Catering, Food Service, & Restaurant
Job role:
Other

CUSTOMER SERVICE ASSISTANT

January 2022 - January 2023

DEEPIKA CREATION

Bharatpur, Nepal

January 2022 - January 2023

Assisted Provided excellent customer service and maintained positive client
customer in selecting wedding dresses, suits and accessories
relationship.
Assisted in bling. order tracking. and customer follow-up.
Company industry:
Sales Outsourcing
Job role:
Customer Service and Call Center

Education

NEPAL MADHYABINDU MULTIPLE CAMPUS INTERMEDIATE

December 2025

December 2025

Diploma, Art Education

Nepal

Skills

COLLABORATION

Intermediate

CUSTOMER COMPLAINT RESOLUTION

Intermediate

CUSTOMER RELATIONSHIP MANAGEMENT

Intermediate

CUSTOMER SERVICE

Intermediate

EMERGENCY RESPONSE

Intermediate

HOSPITALITY

Intermediate

MULTITASKING

Intermediate

ORDER MANAGEMENT

Intermediate

ORGANIZATIONAL SKILLS

Intermediate

RELATIONSHIP MANAGEMENT

Intermediate

Sales

Expert

Languages

English

Beginner

Hindi

Expert