بيشوي رزق, Senior IT Specialist

بيشوي رزق

Senior IT Specialist

Softex Software House

البلد
مصر - القاهرة
التعليم
بكالوريوس, Information Technology
الخبرات
8 years, 6 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :8 years, 6 أشهر

Senior IT Specialist في Softex Software House
  • مصر
  • يناير 2014 إلى يناير 2020

Computer Software, Information Technology Services, Computer Hardware
Company Size: 11-50 employees
_Installation, Administration and Maintenance of SQL Server Instances.
_Setup Test, Dev, Staging and Production Environments.
_Create Users and assign permissions based on the level of database access the
userwould need.
_Responsible for database backup and recovery tasks on-premises server.
_Responsible for Automation database backup on Azure SQL Server.
_Install new / rebuild existing servers and configure hardware, peripherals,
services, settings, directories, storage, etc. in accordance with standards
and project/operational requirements.
_Responsible for Installation and update of Softex software.
_Assign routing protocols and routing table configuration.
_Assign configuration of authentication and authorization of directory
services.
_Deployed file server machine and configure NTFS and Share Permission for users
even in workgroup Environment.
_Deployed TFS Server (Team Foundation Server) and configure Scheduled Backup
for its Database.
_Create VM Machine using VMware or Virtual Box, Hyper-V as a test
Environments for development Team.
_Maintain network facilities in individual machines, such as drivers and
settings of personal computers as well as printers
_Perform regular security monitoring to identify any possible intrusions.
_Working as Administrator on many servers for WHM(web hosting manager) and
setup Email accounts as IMAP, POP3 for outlook, android, iOS.
_Create, change, and delete user accounts per request.
_Repair and recover from hardware or software failures. Coordinate
andcommunicate with impacted constituencies.
_Provide users with any software solution that helps in the work based on
theirneeds.
_Apply OS patches and upgrades on a regular basis, and upgrade
administrative tools and utilities. Configure/add new services as
necessary.
1
CV

Technical Support في Elegants
  • مصر
  • سبتمبر 2012 إلى ديسمبر 2012

Publishing and Printing. Company Size: 11-50 employees
Support_ commercial functions in terms of remote support and
troubleshooting around the clock for WAN, LAN, operating systems,
office application, PKI, VPN connectivity.
Provide_ assistance, coordination, and follow uponuser questions,
problems, ormalfunctions ofallsystem applications, hardware and
softwareinstalledormaintainedbyIT.
Reports_ procedures and makes suggestions for improvements to the
ITmanager.

Technical Support في B-Connec
  • مصر
  • ديسمبر 2009 إلى ديسمبر 2011

الخلفية التعليمية

بكالوريوس, Information Technology
  • في Zagazig University
  • يناير 2009

Specialties & Skills

Technical Support
ADMINISTRATION
AUTOMATION
COMPUTER HARDWARE
DATABASE ADMINISTRATION
DRIVERS
INFORMATION TECHNOLOGY
MICROSOFT ACCESS
MICROSOFT OUTLOOK

اللغات

العربية
متمرّس
الانجليزية
متمرّس