Restaurant Manager
Independent Food company
مجموع سنوات الخبرة :13 years, 2 أشهر
◾Work Experience
◾Organization-:
Independent Hospitality L.L.C United Arab Emirates Dubai.
◾Duration-: Presently Working With Independent Hospitality L.L.C Dubai Since Jan-2019
◾Designation-: Restaurant Manager.
ðºJob Responsibilities-:
ð¹Oversee employee work in front and back of house to ensure compliance with company policies, regulations, and food safety guidelines.
ð¹Administered daily operations to ensure policies were adhered to and understood by sales staff, cultivated strong business relationships with customers to drive business development.
ð¹Planned and executed floor merchandising initiatives in collaboration with merchandise management, Ensure store is prepared for internal audits through analysis of quality assurance and inventory statistics.
ð¹Perform facility walk-throughs to assess cleanliness and preparedness at beginning and end of shifts.
ð¹Complete restaurant opening and closing procedures and manage deposits, produce monthly reports detailing sales trends and forecasts.
ð¹Consistently exceed daily, weekly, and monthly sales targets while maintaining costs and keeping employee turnover law, Met or exceeded sales goals for every single month.
ð¹Created social media presence to improve marketing and develop customer outreach strategies.
ð¹Continually monitored restaurant for service, food, and cleanliness issues.
ð¹Developed new training programs for food handling that improved health score to-98.
ð¹Optimized profits with proactive control of employee workloads, vendor costs, and food waste.
◾Work Experience
◾Organization-:
Independent Hospitality L.L.C United Arab Emirates Dubai.
◾Duration-:
Presently Working With Independent Hospitality L.L.C Dubai Since Jan-2019
◾Designation-: Restaurant Manager.
ðºJob Responsibilities-:
ð¹Oversee employee work in front and back of house to ensure compliance with company policies, regulations, and food safety guidelines.
ð¹Administered daily operations to ensure policies were adhered to and understood by sales staff, cultivated strong business relationships with customers to drive business development.
ð¹Planned and executed floor merchandising initiatives in collaboration with merchandise management, Ensure store is prepared for internal audits through analysis of quality assurance and inventory statistics.
ð¹Perform facility walk-throughs to assess cleanliness and preparedness at beginning and end of shifts.
ð¹Complete restaurant opening and closing procedures and manage deposits, produce monthly reports detailing sales trends and forecasts.
ð¹Consistently exceed daily, weekly, and monthly sales targets while maintaining costs and keeping employee turnover law, Met or exceeded sales goals for every single month.
ð¹Created social media presence to improve marketing and develop customer outreach strategies.
ð¹Continually monitored restaurant for service, food, and cleanliness issues.
ð¹Developed new training programs for food handling that improved health score to-98.
ð¹Optimized profits with proactive control of employee workloads, vendor costs, and food waste.
◾Organization:
Tippling Street Horizon Hotel(juhu) Privilege Hospitality Pvt Ltd.
◾Duration: February 2017-December-2018
◾Designation: Operation Restaurant Manager
ðºJOB RESPONSIBILITIES:
ð¹Reporting to the Managing Director, Overall Managing of New Restaurants.
ð¹Creating Policies & Procedures, Service Standards, Meeting Local
Regulations, Recruiting, Training, Marketing & PR, Financial Management, HR Management, Working Close With Head Chef & The Restaurant Managers, I Ensures That the Restaurants are Viable, Busy, Meeting Regulations and Serving the Correct Menus.
ð¹Review Financial Statements, Sales and Activity Reports, and Other Performance Data to Measure productivity and Goal Achievement and to Determine Areas Needing Cost Reduction and program Improvement.
ð¹Manage Staff, Preparing Work Schedules and Assigning Specific Duties with Regard to Attendance Attitude, Hygiene, and Punctuality.
ð¹To Make Sure That the Customers are Satisfied, Also Ensure that the Required Standards are Achieved and Maintained.
ð¹To Insure Bar Productivity, Cost Control of the Bar, and Quality of Bar Service.
ð¹To Maintain the Inventory of Food and Beverage so That the Needed Goods are Being Delivered on Time. To Manage the Cash Flow and Makes Sure That all the Transactions are Properly Accounted and Recorded. Also Monitors Profitability and Performance to Ensure Sales targets are met or Exceeded.
ð¹Handling PR Team, Doing The Promotional Activities With Marketing Team, Making Monthly Calendar For Events, Arrange Promoters For Events,
◾Organization: TAP RESTO BAR
◾Duration: November 2015 - Feb 2017
◾Designation: Restaurant Manager,
ðºJOB RESPONSIBILITIES
ð¹Establishes and Maintains Professional, Effective and Efficient Communication Within the Food & Beverage Department and the Entire Hotel.
ð¹Open and Close Restaurant, Handling all Bar and Restaurant Operation. Implements Policies & Procedures (SOP) Under the Guidance/Direction of the Head Operation.
ð¹Creates Shift Schedules for Service Crew. Focus on Day-wise Sales Target, assists to Control and Formulate the Annual Food & Beverage Budget.
ð¹Conduct and Pre-Shift Meeting With Staff, Conducts Daily Audit on all Store Sections, Taking Bar Inventories, Handling all Hygienic and Maintenance Related Works, Check Working Condition of Equipment’s.
ð¹Develops at all Time New Ideas, Methods to Improve the Revenue, Profitability and to Generate Needed Customer Awareness, navigates all Sections of the Restaurant and Assists in Areas Which Needs More Assistance,
ð¹Check Quality of Ingredients, Preparations Schedules with Kitchen Crew, To Promote In-house Sales Activities Such as Food Festivals, Chef’s Specialties, Monthly Beverages.
ð¹To liaise with Marketing & Sales Regarding Advertising and Promotion of the F & B Outlets, Immediately Addresses all Concerns, Complaints and Questions From Customers.
ð¹Ensures all Tables are Complete with Utensils and Dinner Ware, Circulates in Dinning Area to Attend to Customer Issue, Ensure Cleanliness of Restaurant and Prepares Required Reports and Paper works.
◾Organization: Worked For Hotel Sai Palace.
◾ Duration: April 2014 - Sept 2015.
◾ Designation: Asst. Restaurant Manager.
ðº Job Responsibilities:
ð¹Handling Guest Quires, making Reports and Taking Their Feed Backs, Addresses Questions and Inquiries About the Service and Menu Offerings.
ð¹Managing the Administration & Human Resources Department, Training Staff and Giving Menu and Alcohol drinks Knowledge.
ð¹Coordinate with Restaurant Managers and Planning for Monthly Budget, Forecasting the Sales and promoting the sales Level.
ð¹Taking private Party Bookings, Promotes Sales and Current Marketing Programs of the Restaurant, Maintain the standard of Service Level.
ð¹Conducts Local marketing and Promotional Activities to Nearby Companies and Residences.
ð¹Preparing Closing Reports, Along with Closing Check list, Following S.O.P. of the Outlet.
ð¹Supervising Staff and Planning Various Functions Inside The Restaurant, Assisting Supervisor to Conduct Important Meetings With Clients to Determine the Best Arrangements For a Meeting, Conference or Banquet Duties for Planning a Function Include Deciding on the Best Seating, Food Quantity and Drinks Menu.
ð¹Handling Bar, Room Service and Restaurant and also Satisfying Guests Needs and Wants, Preparing Staff Roster and Maintaining Team Spirit Within the Staff.
◾Organization : WORKED FOR GLOBAL FUSION
◾Duration : August 2012 - Feb 2014.
◾Designation : Food & Beverage executive.
ðºJOB RESPONSIBILITIES
ð¹Handling the Section Operation, Addresses Questions and Inquiries About the Service and Menu Offerings.
ð¹Managing the Administration & Human Resources Department, Taking Bar Inventories, Focus on Bar Sales.
ð¹Managing the entire inventories of Food & Beverage, Making Duty Allocations, Focus on Day-Wise Sales Target.
ð¹Taking Private Party Bookings, Promotes Sales and Current Marketing Programs of the Restaurant.
ð¹Check Working Condition of Equipments, Greets and Welcomes Guests to the Restaurant.
ð¹Navigates all Sections of the Restaurant and Assists in Areas Which Needs More Assistance.
ð¹Check Quality of Ingredients, Preparations Schedules With Kitchen Crew, Immediately Addresses all Concerns, Complaints and Questions from Customers.
ð¹Ensures all Tables are Complete with Utensils and Dinning Ware, Circulates in Dinning Area to Attend to Customer Issue, Ensure Cleanliness of Restaurant and Prepares Required Reports and Paper Works.
◾Organization : Trilogy Night Club
◾Duration : June 2012- Sept 2013
◾Designation : Lobby Executive.
ðºJOB RESPONSIBILITIES
ð¹Maintain the Hygienic and Cleanness of the Entrance of the Restaurant, Greets and Leads Guests to Their Table, Receives Calls for Reservations and Dining Inquiries and Private Parties.
ð¹Confirms and Schedules Reservations, Monitors Flow and Queue for Walk-in Customers.
ð¹Manages Sales Records Pre-Shift, Promotes Sales and Current Marketing Programs of the Restaurant.
ð¹Coordinates with the Dinning Staff to Update the Areas Open for Seating, Conducts Local Marketing and Promotional Activities to Nearby.
ð¹Making Month wise Guest list to Promote the Restaurant, Prepares Required Reports and Paper Works.
◾Organization: JW Marriott Goa
◾Duration: Dec 2010- March 2012.
◾Designation: Captain.
ðºJob Responsibilities
ð¹Greets and Welcomes Guests to the Restaurant Bring to Their tables and Provides Menus.
Check the Tables are Complete With Utensils and Dinning Ware and Conducts Up-Selling of Select Menu Items.
ð¹Checks Quality of all Food and Drinks Before Serving, Attends all Concerns and Complaints From Customers.
ð¹Check Guests Identification to Make Sure That They Meet the Minimum age Requirement for Consuming Alcoholic Beverages.
ð¹Ensures Cleanliness of Restaurant and Review Menu Items.
ð¹Explains the Preparation and Cooking Methods as Well as Ingredients of Various Menu Items.
ð¹Stay Alert for Customers Requests and be Prompt to Address Them.
I possess a pleasing personality; have good interpersonal skills and a positive attitude. I am a Fast Learner Capable of Grasping Instructions Quickly and Intelligently. To Establish a Carrere in the Restaurant Industry by Addressing the two Components of Profit, Cost and Revenues. Through Consistency in Food Quality, Customer Service, Store Cleanliness and Smart Money Management. Perceived Experience in Food & Beverage Industry Since 2007.