Blagojcho Trenchevski

recruiting, training and supervising sta
- agreeing and managing budgets
- planning menus
- ensuring compliance with licensing, hygiene and health and safety
legislation/guidelines
- promoting and marketing the business
- overseeing stock levels
- producing sta rotas
- handling customer inquiries and complaints
- taking reservations
- greeting and advising customers
- problem solving
- keeping statistical and nancial records
- assessing and improving pro tability
- setting targets
- making improvements to the running of the business and developing
the restaurant

manage and store vendors contracts and invoices
- coordinate communication between front of the house and back of the
house sta
- prepare shift schedules
- supervise kitchen and wait sta and provide assistance, as needed
- arrange for new employees proper on boarding (scheduling trainings
and ordering uniforms)
- monitor compliance with safety and hygiene regulations
- gather guests feedback and recommend improvements to our menus
Garden Image

coordinate daily Front of the House and Back of the House restaurant
operations
- respond e ciently and accurately to customer complaints
- regularly review product quality and research new vendors
- organize and supervise shifts
- appraise sta performance and provide feedback to improve
productivity
- ensure compliance with sanitation and safety regulations
EXPERIENCE
- manage restaurants good image and suggest ways to improve it
- control operational costs and identify measures to cut waste
- recommend ways to reach a broader audience (e.g. discounts and
social media ads)
- train new and current employees on proper customer service
practices
- implement policies and protocols that will maintain future restaurant
operations
Imperator

greet and escort customers to their tables
- present menu and provide detailed information when asked (e.g.
about portions, ingredients or potential food allergies)
- prepare tables by setting up linens, silverware and glasses
- inform customers about the days specials
- o er menu recommendations upon request
- up-sell additional products when appropriate
- take accurate food and drinks orders, using a POS ordering
software, order slips or by memorization
- check customers IDs to ensure they meet minimum age requirements
for consumption of alcoholic beverages
- communicate order details to the Kitchen Sta
- serve food and drink orders
- check dishes and kitchenware for cleanliness and presentation and
report any problems
- arrange table settings and maintain a tidy dining area
- deliver checks and collect bill payments
- carry dirty plates, glasses and silverware to kitchen for cleaning
- meet with restaurant sta to review daily specials, changes on the
menu and service speci cations for reservations
- follow all relevant health department regulations
- provide excellent customer service to guests