HR Manager
Life Pharmacy
مجموع سنوات الخبرة :11 years, 6 أشهر
Lead the entire HR Operations of 200 plus retail outlets and its support functions across UAE with 2000 plus employees.
Designing and implementing company policies that promote a healthy work environment.
Oversee end to end recruitment, incorporate best hiring practices in line with organization’s development strategies.
Lead HRMS implementation that offers smooth and error free flow of HR Life Cycle Processes.
Administer rewards and recognition programs that caters individual and team performances.
Initiates Manpower planning and budgeting.
Designed and manages grading structure in order to standardize the pay structure, incentives and other benefits.
Administer probationary training programs of retails employees, certification programs to ensure the efficiency of retail team.
Implemented performance appraisal process in order to measure the efficiency, contributions and to analyze the gaps to develop further.
Maintain continuous rapport with internal and external stake holders in accordance to business requirements.
Designed and implemented succession planning programs to identify right talents to manage key roles.
Initiating employee engagement programs & Corporate Social Responsibilities.
Manages the compensations and benefits of 2000 plus employees.
Maintain effective method of communication with the employees to ensure timely resolution of employee grievances.
Initiates retention strategies to retain right talents with the organization
Spearheading entire gamut of operations such as establishing HR policies & procedures and ensuring its compliance
Providing guidance on how to best drive employee engagement and productivity while limiting legal risk exposure through strong knowledge of employment law
Administering HRMS operations and updates across the group
Partnering at all organizational levels to define and implement HR strategies aligned with organizational objectives; developing strong, positive relational networks and supporting departments company-wide
Maintaining the selection matrix for choosing the optimum recruitment channel and recruitment source
Identifying, exploring and examining market’s best practices in the recruitment and staffing process
Building rapport and sustaining long-term, quality relationships with external recruitment agencies
Planning and leading job interviews for the key roles and later developing Induction Training Programs
Ensuring proper / timely review of probationary performances
Adhering compliance of policies and procedures in all the areas that are bound to
Scheduling and supervising compensation process of 1000 plus employees
Designs and manages incentives to Sales Team on a monthly of employees based on the performance
Fostering the team by giving counseling and timely training to attain zero error in payrolls
Conducting and probing effectiveness of performance appraisal process therefore facilitating advice and recommendations to managerial and non-managerial staff
Managing key performance measures, values and competencies in the performance appraisal system and making necessary changes if required
Gathering information and examining the gap on skills of employees and advice to improve the performance levels and using results for succession planning
Directing knowledge sharing process and programs to revitalize the employees’ performance level
Negotiating with external agencies like Insurance Companies, Hospitals, Financial Institutions and so on to avail the best services effectively
Adhering to providing advice and problem resolution for employees pertaining to employee benefits, general policies and procedures, and so on in accordance to the corporate standard guidelines
Collecting data and providing recommendations to the management team for corrective action taken and continuous improvements needed
Safeguarding timely and prompt review and submission of MIS reports to the management
Controlling chair meetings with other dept. heads to review the operational efficiencies
o Initiate and complete the recruitment process by identifying right candidates on time.
o Lead the Induction processes, on the job training and review of employee performance during probationary period.
o Assist HR Manager in designing Quality approach on Performance Appraisal.
o Analyze gaps and suggest the best practices to improve the level of performance.
o Assist HR Manager in the designing HR Policies and Procedures.
o Lead the complete payroll process.
o Employee Engagement Activities & Motivational measures
o Plan and assign timing of the employees, verifies the necessity of overtime in discussion with the store managers to avail uninterrupted quality services to the customers.
o Plan and administer annual leaves without any interruption at work.
o Effective and Timely Grievance Handling.
o Responsible for other duties as assigned by the head.
o Recruitment
o Joining Formalities & Induction Training
o Maintaining proper track of employee personal records.
o Maintains and process the attendance on a daily basis.
o Leave Management.
o Quarterly Performance Appraisal.
o Preparation of Reports.
o Assist HR Team in Payroll processing
o Assist HR Team in Performance Appraisal.
o CSR Activity Organization.
o Exit Interviews and Formalities
o Effective handling of all Employee Queries
• End to end Recruitment.
• Induction Training and Handover.
• Employee Personal records maintenance.
• Payroll processing.
• Competency Mapping.
• MIS and record management.
• Leave and Attendance Management.
• Employee Engagement.
• Career Management.
• Arranging and conducting dept meetings.
• Performance Appraisal.
• Vendor Management.
• Maintaining outgoing registers and bank books.
• Admin related works.
• Maintaining employees details and employees personal files.
• Conducting weekly meetings.
• Maintaining leave details of the employees.
• Maintaining outgoing register
• Interacting with the customers