Apprenticeship
ESAF Small Finance Bank
Total years of experience :0 years, 8 Months
Administrative and clerical tasks, alongside customer handling, encompass fundamental duties within an organization
1. Proficient in navigating and utilizing project management tools such as Basecamp for efficient task management and collaboration.
2. Experienced in handling accounting software like Zoho Books for vendor management, invoice tracking, and financial record keeping.
3. Skilled in Microsoft Excel for data analysis, including cross-referencing payments, updating revenue sheets, and performing variance analysis.
1. Analyzed insurance claims data comprehensively and achieved meticulous behavior by completing data entry with accuracy and efficiency.
2. Used Microsoft Excel to enter the bulk data into informative spreadsheets.
3. Showcased meticulous behavior in policy document review, identifying and rectifying discrepancies, resulting in a 95% error-free document record.
4. Efficiently juggled multiple tasks and deadlines, elevating productivity by 20% and consistently surpassing performance targets.
1. Enhanced operational efficiency by delivering administrative support to the insurance team, resulting in a 20% reduction in processing times.
2. Facilitated timely resolution of claims by conducting in-depth investigations and maintaining a 90% client satisfaction rate through effective communication.
3. Produced precise and comprehensive policy documentation, meeting industry standards.
4. Maintained up-to-date knowledge of insurance regulations, successfully ensuring maximum compliance with industry changes and regulations at all times.
1. Orchestrated data entry procedures by ensuring the accuracy and efficiency in organizational operations.
2. Directed recruitment and selection efforts, resulting in the acquisition of top-tier talent for vital roles with a 90% success rate.
3. Exemplified outstanding leadership skills through the management of an 8-member operations intern team, fostering a highly productive and collaborative work atmosphere.