Front office receptionist
Franchising company
Total years of experience :0 years, 6 Months
• Process of check-in and check-out for guests;
• Dealing with guest’s complaints and promptly solving them in accordance of hospitality standards;
• Responding to e-mails from companies, travel agencies and individuals;
• Receiving phone calls and faxes;
• Preparing financial reports on daily basis;
• Making walk-in bookings;
• Cashiering;
• Work with database (updating profiles and registration in portal);
• Providing with information about latest offers and promotions;
• Daily reports about occupancy, revenue
Receiving phone calls, e-mails and faxes;
Assistance with visas, tickets and reservations;
Maintain file system; both electronic and hard copy versions;
of the Economy of World countries specialized to the Economy of Japan
courses: English courses in training center “Career” (2008). Certificate of level “Advanced”; Certificate of summer training camp “Voice of future” (2011); Lingvo-camp certificate (2012); “Model United Nations” role play certificates (2011, 2013); Diploma of winner of “Scholarship program for talented students” by Fund Forum Uzbekistan (2011); IELTS certificate with 6.5 band score (2012); Certificate of completing course on intermediate Finance organized by Japan International Cooperation Agency (JICA) (2014-2015)