operation and Admin In-Charge
Al Mazroui Medical and chemical supply
Total years of experience :16 years, 1 Months
Operation Department:
*Managing MIS reports at the branch, participation in MIS reports creation.
•Supervising the operation department: checking accounts opening, F/D, SMS service, ATM cards, e-banking service and teller transactions.
•Coordinating between the management and customer service and teller department.
•Organizing the department’s reports.
•Coordinating between legal department and the branch.
Compliance:
•The preparation of working papers in accordance with departmental procedures and best practice
•Preparing the draft Investigation Report for the Manager / Senior Manager’s / Director’s review and finalization.
Participating in the regular companywide fraud risk assessment process.
•Raising fraud awareness and encouraging others to report incidents of fraud or concerns in accordance with the Group’s Policy for the Prevention, Recording and Reporting of Fraud.
•Maintaining the highest standards of confidentiality.
Trade Finance:
• Issuance of Import LCs and amendments, Settlement of Import Bills
•Advising of Export L/Cs and amendments, Settlements and re-imbursements.
•Trade Related correspondence and files maintenance
•Attend to Customer queries and be actively involved in marketing of Trade Finance Products
•Keep abreast of developments and changes in Import Regulations, U.C.P. and other legal aspects to ensure that correct procedures are followed.
•Supervise the CS department (3 employees)
•Approve account opening (corporations, individuals)
•Monitor car, personal and housing loans.
•Monitoring the customers' accounts and reporting to the management.
•Participate in collecting activities regarding unpaid installments.
•Participate in determining and segmentation of target markets.
•Visit clients.
•VIP client caring.
Accounts opening, introduce products to clients, delivering ATM cards, delivering e-banking pass codes, bankers cheque, certified cheques .
Maintain all cash transactions
(Cash Deposit, Cash Withdrawal, Money transfers between accounts, monitoring teller cash amounts during work hours, receiving the amounts collected by the tellers after every day close, cash transfer between tellers and main safe)
Receive subject volumes from warehouse & issue purchase order to suppliers.
Import LC opening applications.
assessment between suppliers by a report to my boss.