Head waiter
The Foundry restaurant
Total des années d'expérience :5 years, 0 Mois
Guiding the guests through the menu and explaining the menu items
Upselling and cross selling the food and beverages
Cooperating with my team to give exceptional service
Settling my station's bills and issuing the correct change
Service of the food and beverage
Filing my sales returns for the accountant
In charge of the proper running of the daily operation
Maintaining the right stock of all supplies
Briefing the team of any special events
Inspecting the premises and the staff to make sure that the safety and grooming standards are maintained
Reporting to the manager of any operational issues
Handling difficult guests and resolving any mistakes
In charge of the proper running of the daily operation
Maintaining the right stock of all supplies
Briefing the team of any special events
Inspecting the premises and the staff to make sure that the safety and grooming standards are maintained
Reporting to the manager of any operational issues
Handling difficult guests and resolving any mistakes
In charge of the proper running of the daily operation
Maintaining the right stock of all supplies
Briefing the team of any special events
Inspecting the premises and the staff to make sure that the safety and grooming standards are maintained
Reporting to the manager of any operational issues
Handling difficult guests and resolving any mistakes
Developing strategies and prospecting for new sales avenues
Training and induction of new members
Making sure that the distribution channels are efficiently exploited
Managing my team's performance and pushing for higher profits
Maintaining the Lobby's good image.
Preparing weekly duty rooster for my team
Training new team members
Guiding my team to meet and exceed the sales targets
Explaining and guiding the guests through the menu
Upselling menu items
Receiving payment and issuing change and recording my day to day sales for the accounting department
Properly setting up the restaurant in readiness for the operation
Cleaning duties after each shift
Any other duties necessary as directed by the manager
CORE UNITS: •Financial and Cost Accounting 1 •Management Information Systems •Organizational Behavior •Economics •Business Statistics and Law •UNITS (Business Management Option): •Practice of Management •Financial Management •Production and Operations Management •Human Resource Management 1 •Human Resource Management 2 •Labour Economics •Industrial and Labour Laws
UNITS: •Principles of Management •Principles of Accounts •Business Communication and Office Management •Introduction to Law •Principles of Purchasing •Principles of Marketing
: Senior Chief