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Bonface Mulama

System Administrator, IT support Engineer

The Aga Khan Academy

Location:
Kenya
Education:
Diploma, CCNA
Experience:
22 years, 2 months
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Work Experience

What's your work experience? Your experience is one of the most important sections in a CV.
List all relevant responsibilities, skills, projects, and achievements against each role.  If you're a fresh grad, you can add any volunteer work or any internship you've done before.
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Total Years of Experience:  22 Years, 2 Months   

September 2004 To Present

System Administrator, IT support Engineer

I found this job using Bayt.com

at The Aga Khan Academy
Location : Kenya
•Installation and configuration of Microsoft Windows server 2003/2008/2012 for Domain authentication, directory services, policy enforcement and deployment and high availability using replication
•Installation and configuration of Microsoft Windows XP/2007/2008 and 2010 for clients coputers
•Installation and configuring Microsoft Exchange Server 2003 and 2010 for email services
•Maintaining the LAN/WAN and ensuring maximum uptime with proactive policing and maintenance
•Antivirus installation in enterprise environment with centralized updates
•Carrying out backup/restore operations in line with DR preparedness policy
•Configuring Router and Switches
•Configuring WIFI network and setting up security for connectivity
•Working on Active directory i.e. creating users, groups and passwords
•Maintaining and updating inventory of all IT equipment
•Deployment of new and upgraded systems where applicable
•Vendor management
•Installation, maintenance and repair of audio visual equipment, Desktop machines and Laptops
•Managing PABX server
•Manage print server to ensure smooth running of centralized printing and photocopying system and setting controls of the same.
•Preparing annual preventive maintenance schedule of all IT equipment
•Provide recommendations to senior management on how to improve IT within the organization
•Implementing virtualization technologies for consolidation
•Enhancing network security and content filtering within the network using firewall
January 2002 To August 2004

IT Technician

at KENYA PORTS UTHORITY
Location : Kenya
January 2002 - August 2004 -IT Technician
KENYA PORTS UTHORITY
Responsibilities: • Installing and configuring Windows 2000 server
• Providing support services entire Kenya ports Authority
• Deployment of new and upgraded machines in different offices.
• Configuration of Microsoft Office Outlook for mails.
• Carrying out Preventive maintenance service of computers and printers.
• Antivirus Installation and carrying out regular updates
• Providing suggestions and measure to improve IT within the organization.
• Configuring of the excel database within the departments in Container Operations for checking location of loaded and offloaded containers
• Preparing inventory of the computers and Printers in the entire Container
• Operation department
Transferring of data from Master to slave hard drive for data
Installation and Configuration of Network printers
• Installation and configuration of Tiny term application used to keep track of landing and discharging containers
• Coordination of IT related issues between IT main office and Container Operations department.
• Installing of Operating system Windows 2000/XP and other applications on new machines
• Installing Zone Alarms firewall on client's machines
• Data entry of container discharging vessel.
• Creating and configuring new user's profile for Sap use.


Interests and other Activities:
• Reading IT related magazines
• Browsing the internet for general information and new trends in IT Industry.
• Travelling and interrelate with other people.
• Playing football

Education

What's your educational background?
Let employers know more about your education; remember, be clear and concise.
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March 2013

Diploma, CCNA

at Institute of Advanced Technology
Location : Mombasa, Kenya
Year Institution
Feb 2013- March 2013 Institute of Advanced Technology
Cisco Certified Network Associates (CCNA)
December 2012

Bachelor's degree, Information Management and Systems

at High Grade College
Location : Mombasa, Kenya
Jan 2011 - Dec 2012 High Grade College
Higher Diploma in Information Management and Systems (IMIS)
July 2007

Diploma, Information Technology

at Mombasa Technical University
Location : Kenya - Mombasa
Grade: 70 out of 100
Diploma in Information management
December 2001

Diploma, Information Technology

at Mombasa Technical University
Location : Mombasa, Kenya
Jan 2001- Dec 2001 Mombasa Technical University
Advanced Certificate in Information Technology
August 2000

Diploma, Computer Operations and Business applications

at Mombasa Technical University
Location : Mombasa, Kenya
Jan 2000 - Aug 2000 Mombasa Technical University
Certificate in Computer Operations and Business applications
August 2000

Diploma, Computer Maintenance

at Mombasa Technical Universty
Location : Mombasa, Kenya
Certificate in Computer Maintenance (A+)

Specialties & Skills

Computer Hardware Troubleshooting

4 + Endorse

Computer Maintenance

4 + Endorse

System Maintenance

3 + Endorse

CCNA

3 + Endorse

System Design

2 + Endorse

DATA ENTRY

0 + Endorse

DATABASE

0 + Endorse

DEPLOYMENT

0 + Endorse

EXCEL

0 + Endorse

FIREWALL

0 + Endorse

INVENTORY

0 + Endorse

MAINTENANCE

0 + Endorse

MICROSOFT OFFICE

0 + Endorse

MICROSOFT WINDOWS

0 + Endorse

Trouble shooting and providing hardware solution timely

0 + Endorse

Technical expertise,Software/Hardware, project management., Virtulazation, Vendor management

0 + Endorse

Installing and configuring server Ml 380 among others

0 + Endorse

Wider technical experience fixing computer hardware, Laptops,printers, VMware, Windows server 03/08

0 + Endorse

Active directory , group policies,Tcp/Ip, DNS

0 + Endorse

Experience of Exchange 2003/2007

0 + Endorse

Bayt Tests Test Credits: 0

Computer Skills Test

Test Information
Score: 70%

Languages

Do you speak more than one language?
For some jobs, fluency in one or more foreign languages is a plus, so add your language skills to get better results.
Add Your Languages

Swahili

Expert

English

Expert

Training and Certifications

Cisco Certified Network Associates ( Certificate )

Issued in: February 2013 Valid Until: - March 2013

Hobbies and Interests

Share your hobbies and interests so employers can know more about you.
Help employers know more about you by looking at your hobbies and interests
Add Your Hobbies and Interests

Browsing net for new trends in IT industry, Reading IT magazines

Recommendations

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Get recommendations from your peers and make your profile stand out! Recommendations help employers see that you'er distinguished in your professional areas of expertise.

As Teacher in Academia Britanica Cuscatleca, El Salvador

By Joel Godiah (COLLEAGUE) on 26-09-2013
"Bonface is a dedicated, self-driven and organised individual. I have known Bonface for more than 5 years whilst teaching at The Aga Khan Academy, Mombasa. During this time, he presented himself as a very organized colleague in the way he would offer ICT related support to my department in a timely manner. His constant use of a work diary to itemize tasks attest to this ability. Additionally, he is a dedicated individual who invests relevant time on a task be it helping to set-up ICT related links that supports learning or commitment to complete his daily routines passionately. Lastly, Bonface is the type of worker who needs no supervision when doing his work. He is self-driven and intrinsically motivated to do his work. An aspect that has propelled him to seek professional development in his field. Therefore staying current and applying these new skills in technology in his work. Conclusively, Bonface is an asset to any institution that gives him the chance to utilize his skills."

As IT Help Desk Administrator in Kenya Petroleum Refineries Limited (KPRL)

By Arcad Mkoji (COLLEAGUE) on 26-09-2013
"For the two and a half years i worked with Mr. Bonface Mulama, i saw dedication, commitment, loyalty, passion for Technology, and ethics in play as far as work matters are concerned. His broad knowledge of IT, experience and skills particularly in maintaining hardware and software information systems proved to be invaluable. Given the opportunity, Bonface has the knowledge and capacity to be a promising ICT professional in future."

As ICT Manager in Travellers Beach Hotel

By Donald kwoba (COLLEAGUE) on 19-09-2013
"I have known Boniface for long time and we have worked together in the same department at his current Establishment. 1. I know him as a good and hardworking worker. 2. He is respectful and knows his job perfectly well 3. He is trusted with and can keep company secrets to himself thus has diligent at his work 4. Works with minimal or no supervision. 5. He always meets his deadlines 6. He interacts with people well as Aga Khan is a multicultural Organisation. 7. Boniface has a very good personality and communication skill thus he is fit to work in almost any kind of environment I do recommend him for any position he may have applied for as he can be trusted with the job. Regards, Mark kwoba."
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