Assistant general manager
prizm energy llc
Total years of experience :18 years, 4 Months
Maintained business relationships and coordination with towers management
Resolved towers properties, owners/ tenants enquiries via calls, emails, portal consistently achieving targets
Conducted billing audit, current and outstanding collection initiatives for the entire portofolio
Conducted identification and data base clean-up initiatives
Managed registration, initial/ Final bills, deposits
Industry: Maritime and land transport/logistics + 557 employees.
- CEO & HRD interim note.
• Managed Sales & Marketing, HR, Legal, Finance, maintenance, 3
dry ports, 5 empty ports, 2 regional cold stores, 1 central warehouse.
• Conducted corporate internal audits and revaluated annual budget.
- Recovered $ 4Mln of aged bad depts. (86%).
- Conducted auctions of old stocks &equipment ($0.5Mln).
- Revaluated annual insurance costs, central warehouse (- 20%)
• Deployed Digital transformation initiatives, implementing central
software (Billing, accounting, procurements and warehouse). (HR&
payroll management). Contracts digital management system.
• Reviewed corporate processes, conducted ISO 9001 certification.
• Developed commercial initiatives, centralizing national sales,
launching indirect sales and initiating deployment of 1 new regional
cold store, 2 new 3PL stores, Ecommerce platform and customer
service/claims management system.
• Established organization, HR policy, developing high-performing teams.
• Won several pending legal affairs avoiding $1Mln of loss.
• Established corporate reports to C level and parent company.
Industry: Telecom, multinational, 3000 + employees.
• Maintained impeccable CEO Head office organization
• Generated comprehensive quality reports, presentations to CEO.
• Piloted action plans, policies and procedures, closing 88% of group
internal audit points (stock commercial gaps 100%, B2B aged bad
depts 85%, supply chains gaps 100%, dunning and data base clean
up 90%, DSI 90% )
• Managed VIP Sales Segment. Undertook 15% of embassies Market. Recovered 80% of aged bad depts. Launched CRM VIP loyalty program. Organized events and sponsorship activities as DIPLOFOOT annual event.
June 2016 - November 2017
Promoted Deputy Director PMO commercial Ooredoo telecom Alger
May 2015 - July 2016
Promoted CCO PMO Manager Ooredoo Telecom Algeria
• Implemented commercial portfolio, programs and piloted several project teams to achieve a successful time to market. (Marketing Mass market/ VAS/ B2B/ SaaS/ offers, Customer Service, direct and indirect sales, Media & Public Relations, Customer Experience, Business Strategy and wholesales& Interco).
• launched 4G, contracts digital program, -E-shop, E-learning apps,
commercial Cost optimization program, E-commerce program phase 2, web interface phase 2, Ramadan VAS and Offers.
• Designed the structure and activity monitoring tools, dashboards and
project status update to CCO, C level and CEO
• Planned, implemented, and monitored the yearly roadmap of Commercial Offers & Services (Mass market, B2B Digital, brand, VAS, SaaS) including P&R and advertising campaigns
• Delivered status reports to stakeholders and Marketing executives
• Implemented Ooredoo national rebranding, 3G, E-commerce phase1, new website interface phase 1, Mass market & B2B CRM Loyalty
program, customer account app, Ramadan Program. Electronic
billing, digital content program. Dunning clean-up
October 2010 - December 2010
Admin assistant Manager TOSHIBA Algeria |
Algiers, Algeria
Industry: industrial air conditioning.
• Made sure all departmental operations and processes adhered to industrial air conditioning policies and regulations.
• Supervised sales department, facilities services, maintenance activities.
• Scheduled workers and allocated resources for routine office operations
and special projects.
Pole includes 8 subsidiaries: Hyundai Motor Algeria, Samsung
electronics, Volvo TP Algeria, Europcar, Cevital TP (construction),
ACT, Futurmedia (events & com agency), Immobis ( Real estate).
• Oversaw day-to-day CEO office operations.
• Communicated with general managers of pole service and manufacture to understand subsidiaries priorities and business activities.
• Oversaw reporting and documentation functions to CEO covering
• Budget administration, sales tracking and related areas to the pole
and its subsidiaries.
Altico SPA merged with Hyundai Motor Algeria, Cevital group.
Industry: Tires, medium company.
• Administrated credit line operations with the banks.
• Created purchasing and distribution strategies in line with wider Business goals.
• Liaised with suppliers and customers on distribution of outward goods.
• Reorganized the warehouse and launched the distribution and sales
“Techking” tires in the Market.
Industry: Construction, building, hydraulic. + 1000 Employees
• Negotiated and managed vendor contracts and internal/international procurement for real estate, regional dams construction.
• Identified key opportunities in saving time and money across supply
Chain portfolios.
• Oversaw bidding processes.
Industry: Automotive, heavy industry, trucks. + 600 employees.
• Oversaw distribution network by supervising purchasing, product orders, logistics details, customer care, quality of end products,
compliance and warehouse inventory tracking (Motor &
para-automotive spare parts, display and communication materials)
• Handled marketing research, planning, staffing and opening events
for developing Volvo Construction Algeria and Europcar Algeria. Both subsidiaries of Cevital group
Industry: Appliances, electronics, air conditioning. + 200 employees
• Scheduled and planned CEO meetings and conferences to streamline business operations.
• Wrote and distributed executive meeting agendas and minutes to C
Level.
• Facilitated smooth executive trips to CEO, arranging appropriate travel,
Visas and agendas.
• Managed Outfit business procurement and sales in the Market from Brazil.
Industry: Import, transport, logistics.
• Provided reliable administrative support, enhancing logistics
operations.
• Provided helpful, attentive sales support to generate positive
customer feedback.