Briverly Janes

• Provide administrative and operational support to aviation cargo
teams, ensuring efficient daily office operations.
• Handle customer inquiries via phone, email, and front desk
interactions, delivering professional and timely assistance.
• Prepare cargo quotations and communicate airline freight rates to
customers on behalf of airline partners.
• Maintain and organize shipment documentation, ensuring accuracy
and regulatory compliance.
• Perform detailed data entry and update shipment information
within airline cargo management systems.
• Coordinate cargo bookings with airline partners and assist
customers with shipment scheduling.
• Support internal reporting, document preparation, and
administrative coordination across departments.

• Process and verify export and import cargo documentation in
accordance with airline, customs, and IATA regulations.
• Prepare and transmit operational cargo messages including RCS,
FWB, FHL, FFM, and FSU between ground handling and airline
systems.
• Prepare flight manifests, Unit Load Device (ULD) documentation,
and NOTOC reports for aircraft cargo operations.
• Coordinate with airlines, freight forwarders, customs officials, and
warehouse teams to ensure timely cargo handling.
• Manage customer shipment bookings, cargo acceptance, and
shipment tracking support.
• Maintain accurate cargo records and update airway bill (AWB)
information in cargo management systems.
• Assist with revenue processes including export charge processing
and documentation verification.
• Support import cargo operations including manifest verification,
cargo breakdown coordination, and delivery notification to
consignees.