Sales Agent
La Timonerie
Total years of experience :9 years, 4 Months
Bilingual Sales, Assistance to tour bus passengers (seasonal position)
Popular tourist Boutique - Greet and assist large American and French bus groups of passengers in English or French, Provide a warm and positive experience, Sales, Inventory, Cash-in cash-out, Balance the float.
Office administration: handling emails, faxes, data entry, client care, accounts, Otello program, other systems, reception cover duties, reservations, bilingual English and French, writer and translator.
Passenger Services & Sales Agent
Domestic/International/Trans-border Hospitality and Executive check-in, gate control agent, customer care, Domestic/International/US departures gate assist, boarding, arrivals/departures (flight meet), passenger services, bookings, Domestic/International/Trans-border rover, Administrative duties, Intercept, ITPC, liaising with Canada Customs, US Customs & Border Protection, CATSA, YVR Security, and the RCMP
Lead, Bilingual Reception & Administration, Finance Division
Reception duties (greeting all in-bound guests and visitors, in person and on the phone), administrative support, coordinating the work of all other receptionists, provide training and support, assist with the flow of meetings, conferences and arriving dignitaries, liaise with Security, handle internal calls, voicemail and email, coordinate and maintain department and staff information, liaise with shipping & receiving, meet deadlines, ensure all visitor and guests sign in and out/return badges, answer multi-line switchboard, provide bilingual translation to guests, callers, and staff/departments, reflect Olympic values and team spirit
In-bound Client Care Representative for AT&T Wireless
In-bound call care, billing inquiries, technical trouble-shooting and assistance, contract renewals, sales, general information
Front Desk/Reservations/Administration/Guest Relations
3 properties - Best Western Carlton Plaza, Days Inn on the Harbour, and Shoal Harbour Inn; Process guest arrivals/departures, reservations, tourism information & bookings, administrative duties, group bookings, float balance and account reconciliation/audit
Degree incomplete
Degree incomplete
Bilingual High School Diploma