Senior Software Engineer
Teknip Technologies
Total years of experience :11 years, 10 Months
• Responsibilities include developing and maintaining database structures. Installing and maintaining SQL Server database systems. Maintaining the database systems includes ensuring successful backups, resolving system issues, monitoring the status of automated jobs, monitor database availability and updating system documentations etc.
• Involved in Requirements gathering, Database development, Unit Testing, System Testing, Integration testing, Regression Testing, Implementation and Warranty Support activities.
• Well-versed in using SQL Tools for data analysis and report generation using SSRS.
• Experienced in creating and executing test cases and handling tools like ZOHO.
• Experienced in UAT Support and in providing end user training.
• Experienced in leading a team of application developers and testers.
• Proficient in project documentations like Functional Specification, Technical design document and Test case and Test summary reports.
• Worked with development and systems teams to perform application and database tuning.
• Also played a Project Coordinator role to coordinate customers / Users and the team members to ensure solutions are delivered as per SLA guidelines.
• Involved in Analysis, Requirements gathering, Coding, Unit Test, System Test, Integration test, UAT Support, Regression Testing, Implementation and Warranty Support activities.
• Experienced in building technical solutions for the service requests from the clients.
• As part of application support worked on analysis, bug fixes, enhancements, service requests, daily batch monitoring, Production fixes.
• Developed automation scripts for daily reports and few other maintenance activities.
• Worked on UAT support for Lloyds Bank and HBOS Merge.
• Accountable to manage incident queues and assigning the incidents to the team members appropriately to close it within SLA timeline.
• Proficient in handling incident management tools like SDM, IM, QC.
• Experienced in conducting code reviews and documentation reviews.
• Worked on Debit Card Maintenance and expertise in Debit Card system process.
• Worked closely with the client team and a key member in the support team.
• Worked as a team lead for two years for the application support team.
• Experienced in training subordinates technically and functionally.