Area Sales Manager
Elis Jewellery
مجموع سنوات الخبرة :7 years, 8 أشهر
• Successfully increased regional sales revenue by 20% within one year by implementing strategic sales plans and cultivating strong relationships with key clients.
• Led a high-performing sales team of 4 representatives, consistently exceeding quarterly targets and achieving a 95% customer satisfaction rating..
• Collaborated with multiple vendors to optimize procurement strategies, diligently assessing and comparing factors such as price, quality, delivery efficiency, and additional crucial elements to secure the most advantageous deals for the company.
• Assisted in the development of product designs.
• Skillfully oversaw daily accounting and financial operations.
• Provided exceptional customer service by delivering in-depth product knowledge and expertise on BMW vehicles, resulting in increased customer satisfaction ratings by 20%.
• Conducted personalized vehicle demonstrations, highlighting key features and benefits, leading to a 25% increase in test drives and ultimately contributing to overall sales.
• Actively participated in ongoing training sessions and remained up-to-date with BMW's latest technological advancements, ensuring accurate and up-to-date information delivery to customers, consequently enhancing brand image and customer loyalty.
• Demonstrated extensive knowledge of BMW models, features, and technology to provide exceptional customer service and guidance throughout the car-buying process.
• Trained and mentored new BMW Geniuses, ensuring consistent delivery of product knowledge and exceptional customer interactions.
• Developed and implemented innovative strategies to enhance customer satisfaction,
• Conducted market research to identify potential sales leads,
• Assisted sales team in preparing and delivering persuasive sales presentations,
• Actively participated in sales meetings and brainstorming sessions, providing valuable insights and recommendations to improve sales strategies.
• Collaborated with the marketing department to develop targeted email campaigns, resulting in a 15% increase in customer engagement and response rates.
• Established and cultivated an efficient and robust distribution channels system.
4 Years of Bachelor's degree on Metallurgical Engineering and I have also made a Thesis about Production of Metal Foams and Copper Foams