Night Audit Supervisor
University of Calgary
Total years of experience :9 years, 2 Months
Ran daily credit card transactions through a settlement process
•Recorded daily room occupancy and rate totals.
•Recorded revenue totals for cash, checks, and credit card transactions.
•Generated automated accounting reports for the manager's review
•Settled Corporate Accounts and sending reports to those entities for billing purposes, running the computer back-up systems
•Handled 3rd party reservations and Ensuring proper processing
Meet with staff prior to shift start and ensure they are abiding by CTCC policies and dress code.
•Assigned daily duties at the start of each shift
•ensured work is done in a timely manner and to Evolutions standards, meet and greet all clients in the building per shift.
•Meet with evolution’s account managers and event solutions to review day sheets and pull sheets for all events
•Ensured that all equipment is on site and meets quality control, including checking gear and preparing all documentation for transfers, repairs etc.
Reported to the controller
•Responsible for client liaison and complaint assistant
•MOD report for Executive Team
•Maintained government relations
•Purchased
•Customer service
•Preparation of daily documents (email, letters, faxes)
•Recorded meeting minutes
•Verified and reconciled guest ledger, taxes, payments, cash Audit
•Balanced F&B revenue and correct any errors in PM system.
Administration Assistant 2002 - 2004
Am. Soc. of Trial Consultant, Calgary AB
•Reported to the Executive Director performed key functions such as general administrative support, Bookkeeping and bank deposits.
•Ordered office supplies, complete post office and mail duties, taking meeting notes, drafting agendas,
Languages
•Prepared witnesses for trials, confirm client appointments, answer and direct phone calls.
•Scheduled appointments, filing, subject matter research, updating customer database.
•Backgrounders, and reports, information request triage and response.
Assisted clientele to utilize various additional support services
•Attended and contribute to departmental meetings
•Job shadowed social workers during in-take assessments
•Analyzed and reported on governmental policies and legislation
•Accurately record case notes for clientele and discuss with immediate supervisor
•Assisted with weekly clientele gathering
•Administration such as organizing and updating files, client files and other duties as required
Reported to the Executive Director
•Audited and correct, errors made by departments and room segmentation
•Prepared paper work for the hotel end of day reports
•Scheduled staff training
•Managed of guest issues
• Performed key functions such as general administrative support
•Preparation of email / letters / faxes, create spreadsheets and presentations (PowerPoint and Excel), design templates
Applied Training Placement 2017
Ambassador 2016 & 2017. •Southern Cross University Unimentor Achievement
(Two years completed – one outstanding unit)
,