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Bushra Shafique, FRONT DESK & ADMINISTRATIVE COORDINATOR

Bushra Shafique

FRONT DESK & ADMINISTRATIVE COORDINATOR·Transcure Pvt. Ltd.

Pakistan

Bachelor's degree, Astronomy And Applied Computer Science

Work experience

Total years of experience: 5 years, 1 months

FRONT DESK & ADMINISTRATIVE COORDINATOR

February 2023 - Present

Transcure Pvt. Ltd.

Lahore, Pakistan

February 2023 - Present

Managed front desk operations and welcomed patients and visitors
professionally.
Scheduled appointments and coordinated daily patient visits.
Handled incoming telephone calls, emails, and general inquiries.
Assisted patients with registration and maintained accurate patient
records.
Coordinated with medical billing and operations teams to ensure
smooth workflow.
Managed digital filing systems and healthcare documentation.
Provided administrative support to management and clinical staff.
Prepared reports using Microsoft Excel and maintained operational
records.
Assisted HR with interview scheduling, attendance records, and
employee joining documentation.

Company industry:
Medical Clinic

Medical Billing & Records Associate

January 2023 - May 2026

TranscurePvtLtd–Lahore,Pakistan

Lahore, Pakistan

January 2023 - May 2026

Managed patient billing documentation and digital medical records
Processed billing records and verified information accuracy
Maintained structured billing data and updated system records
Prepared reports and organized documentation for billing operations

Company industry:
Medical & Healthcare Equipment

MEDICAL BILLING SPECIALIST

January 2023 - January 2026

Transcure Pvt. Ltd.

Lahore, Pakistan

January 2023 - January 2026

Processed US medical billing transactions following healthcare billing
standards.
Created accurate medical claims using Simplyfy Medical Billing Software.
Submitted electronic claims to insurance companies through designated
billing systems.
Verified patient demographics before claim submission to ensure data
accuracy.

Company industry:
Medical Clinic

Operations & Quality Coordination Support

January 2021 - July 2022

ITinSync

Lahore, Pakistan

January 2021 - July 2022

Verify information accuracy and update records within internal systems

Company industry:
IT Services

Education

Sargodha University

January 2019

January 2019

Bachelor's degree, Astronomy And Applied Computer Science

Pakistan

SargodhaUniversity

January 2019

January 2019

Bachelor's degree, Information Technology (BSIT)

Pakistan

Punjab Collage Shakargarh

January 2012

January 2012

High school or equivalent, Accounting And Business Sciences

Pakistan

Punjab Collage Shakargarh

January 2012

January 2012

Bachelor's degree, Applied And Mathematical Sciences

Pakistan

Skills

ADMINISTRATIVE SUPPORT

Intermediate

ADMINISTRATIVE FUNCTIONS

Intermediate

COMMUNICATIONS

Intermediate

CUSTOMER SERVICE

Intermediate

HEALTH ADMINISTRATION

Intermediate

INFORMATION TECHNOLOGY

Intermediate

OPERATIONS

Intermediate

RECORDS MANAGEMENT

Intermediate

CLAIMS PROCESSING

Intermediate

BILLING

Intermediate

DETAIL ORIENTED

Intermediate

HEALTHCARE SERVICES

Intermediate

INCOME TAX

Intermediate

MEDICAL BILLING

Intermediate

MEDICAL RECORDS

Intermediate

MICROSOFT EXCEL

Intermediate

MICROSOFT OFFICE

Intermediate

PAYMENT PROCESSING

Intermediate

DOCUMENT PROCESSING

Intermediate

ADAPTABILITY

Intermediate

GOOGLE SHEETS

Intermediate

OFFICE PROCEDURES

Intermediate

QUALITY ASSURANCE

Intermediate

SCHEMA MARKUP

Intermediate