Sales and Operations Manager
Ejaf Technology (Eyad Mahfouz Trading LLC Co)
Total years of experience :31 years, 5 Months
Acquire new Business Applications / ERP Applications
Hire Sales Team
Managed 50% Gross profits across all sales opportunities
Set and Achieve Organization Sales Targets achieved 30% increase on YOY sales.
Manage Finance and Book Of Accounts
Manage Office Administration
Manage & Achieve Principal Budgets and Objectives
Manage Customer Expectations from Initial engagement until delivery and installation.
Oversee Sales, Support, Admin, Accounts departments.
Reporting to Company Owners on Day to Day Basis.
Acquire new Business Applications / ERP Applications
Hire Sales Team
Managed 50% Gross profits across all sales opportunities
Set and Achieve Organization Sales Targets achieved 30% increase on YOY sales.
Manage & Achieve Principal Budgets and Objectives
Manage Customer Expectations from Initial engagement until delivery and installation.
Reporting to General Manager on Day to Day Basis.
Take responsibility to start up a new division in the company.
Hire & train sales and support Staff, establish principal relationships and tie ups for strategic solution based products.
Strategy & Budget preparation, market analysis, identify and incorporate policies in keeping with the principles of the organization.
Identify channels and medium to ensure returns.
Ensure achievement of both top line and bottom line sales targets.
Specialize in delivering measurable service success to the Middle East hospitality, retail and Leisure industry.
Responsibilities includes managing the overall business development, sales and marketing of our services which include mystery calling, mystery shopping and provide training services.
Also specialise in providing solutions for Point of Sales Management, ERP Solutions for F&B, Leisure & Retail clients, Revenue Management (IDeaS) for hotels, Sales and Catering (Delphi) for hotels and other small and large venues, Guest & Engineering Management (Triton), Interactive Digital Signage (FWi) etc....
Servers & Desktops - IBM, HP, Dell.
Security - Cisco, SonicWall, Fortigate, Cyberroam
POS Terminals - IBM, HP, NCR, Wincor Nixdorf, NEC, FEC, EPOS, etc
Barcode Solutions - Motorola, Zebra, etc
Printers - Epson, Sewoo, Star, etc.
One of the most prominent distribution houses in the UAE specializing in distribution of office, hospitality and retail automation solutions.
My responsibilities was to assist the director in forming and growing the Point of sales division through both direct and channel sales.
Was successful in increasing the divisions turnover from AED 230 K to AED 3 M in little over 2 years. Was instrumental in assisting the directors to retain the distribution of Posiflex products in the region and help grow the business through large account management and appointing channels.
A distribution house providing rich media solutions and network security solutions.
Was responsible for the sales operations of the new division in India, was succesful in creating brand awareness of Codian - range of multi-point conferencing servers and Vaddio range of professional and industrial cameras. The success was achieved by creating a niche channel network specializing in promoting rich media services.
On Contract with Alam Digital, Yemen.
Resposibility included setting up of this division in Sana'a, Yemen. Establishing partner relations with prinicpal IT vendors such as IBM. Microsoft, Cisco, Hp etc. Succesfully signed partner agreements and set up business delivery model of infrastructure solutions for Banks and Education institutions in Yemen.
The company established in Australia set up its office in india in 2000, provides leasing services to organisations that do not believe in owning assets that obsolete over a short period of time. Typically IT and Telecom assets. This helps organisations to ensure the cuurent technology is used at all times to enable higher performance of its employees and enhancing their productivity.
My responsibility included finding such customers who were interested in concentrating in managing their prime business and letting us handle their technology needs.
A large MNC electronics company was one of my wins in the short tenure.
The company involved in providing IT solutions and managed services primarily to the hospitality & Leisure market in the country. With the help of my team we were able to pioneer in providing complete IT solutions to the Indian Multiplex Market, this covered providing solutions for automated ticket booking and controlling F&B sales. Automating Ticketing was a great challenge for the industry and was finally approved by the tax authorities and the municipal authorities after a lot of discussions, show of tight security and meeting statutory and audit requirements. The company also managed to secure Taj Hotels as its major client during my tenure, my contribution in acquiring this account was to ensure rigorous followup understanding every departments need and work closely with my principals at IBM to ensure we won this contract against stiff competition from several other MNC and larger integration houses.
Servers & Desktops - IBM, HP / Compaq, Dell.
Back up & Security - Cisco, Arcserve & Veritas
Storage - HDS, Tandberg, etc
POS Terminals - IBM, HP, NCR, Wincor Nixdorf, Posiflex, etc
Barcode Solutions - Motorola, Zebra, Welch Allyn, etc
Printers - Epson, Star, etc.
The company previously known as Siemens Nixdorf was primarily engaged in providing information technology products & services in the Indian market.
The company manufactured Servers, Desktops, Laptops and specialized hardware (POS terminals) for the retail & hospitality markets.
My responsibility was more to develop business in the POS market and successfully achieved some assigned very critical tasks to retain customers and break into competitive accounts using strategies involving both product features and my sound industry knowledge.
Earlier called Adrema India Limited.
Manufacture and distribution of office automation products. The company is a major supplier of currency counting machines, MICR cheque encoders and self-service kiosks to the banking industry, and electronic cash registers, point-of-sale systems and solutions and hand-held mobile billing/ticketing solutions and application software for various types of retail environments, including restaurants and shops. As a wholly-owned subsidiary of Forbes, the company is part of the Shapoorji Pallonji Group of companies. ISO 9001 certified.
Was responsible and enjoyed a successful track record with 2 divisions of the company where i had to start up and lead the path to success with a team of handful and diehard sales and support team and the strong support of the management.
Second Year Bachelor of Commerce
Higher Secondary Certificate - Commerce
Diploma in Automobile Engineering
SSC Examination
