Vice President, HR Business Partner
Mufg bank ltd
مجموع سنوات الخبرة :16 years, 6 أشهر
• Part of a progressive HR team reporting to the Head of HR for the Emerging Markets
• I got promoted from Associate Director to Vice President after completion of one year with the Bank.
• HR Advisory: Providing advice and playing a major role in work reviews and change processes, Write and present information briefings on a range of HR related topics, advising on staff development, Contributing to the continuous improvement of HR systems and practices, consulting on issues related to workplace relations and performance management, providing advice and assistance on policies, procedures, legislation, and enterprise agreements, to provide leadership in all HR matters including provision of expert HR advice to the other senior managers.
• Manage Grievances and Disciplinary Procedures, ability to manage change in a complex work environment
• Independently manages relationship between senior management, managers and employees.
• Developed interpersonal skills, with the proven ability to build effective relationships and communicate with a diverse range of people both internal and external
• Compensation: Deferred Compensation management, monthly accruals, dividends, McLagan Matching, comp & bens survey requests (Blueyonder, Towers Watson, Hays) etc.
• Budgets: Completion of annual direct and indirect personnel expense budget, MTBP budget setting and expense management, annual forecasting and re-forecasting, discussing bonus budgets with department heads.
• Policies and Procedures: Dubai, Abu Dhabi, Bahrain, Doha KSA and temp handbooks, job descriptions, individual policy development, HR Operations Manual Maintenance
• Learning and Development: Coordination of Global Rotation Training Programmes, Training Incentive Programme, Annual MENA training programme coordination, CPD log management, budget management of the training budget, work shadowing, mentoring, CBUAE training.
• Japanese Expat Management: Relocations - on-boarding and off-boarding, lease agreement management, renewal management, rent ceiling form submissions and adjustments, allowance updates
• Talent and succession planning
• Organisation Planning and Design and Change Management
• Inclusion and Diversity: development of the annual programme, management of events, reporting to HO
• Project management: Independently and with a team lead and manage various HR projects in the organisation Name Change, Project Concord (Job evaluation and job title change), MUFG name change, mergers, acquisition, Benefit amendments, Reporting and automation.
• System Management: Technical Workday (HR system) management, Fides, HR Intranet, Telephone Directory management, maintenance, Systems auditing.
• Working closely with Third party and Benefit vendors. Preparing corporate RFP’s during contract renewals with suppliers
• Management of Monthly payroll with third party PWC
• Responsible for leading the HR transformation of the entire organisation with emphasis on restructuring work processes to build efficiencies through technology while ensuring continuous communication with the stakeholders.
• Evaluated and negotiated current benefits with competitors and best practices by analysing other plans, surveys and other sources.
• Manage and implement SAP HR projects for the GMG Group.
• Run the HR Operation function with a team of 10 HR professionals.
• Create SOP manuals for each process within the HR function
• Job grading and evaluation project with AON Hewitt
• Currently in the process of setting up the HR Helpdesk and Shared Services using Share point.
• Automating the HR recruitment, on boarding and Off boarding processes in SAP.
• Extending contracts, offer letters and reviewing it, keeping in line the business processes.
• Company policies like, discount policy, leave policy, harassment policy in line with current GCC labor laws.
• Key point of contact between HR and the line manager
• Final point of escalation for all HR matters
• Working closely with the Govt. Relations department in visas, cancellations etc.
• Provide data for company renewal.
• Manage the benefits like medical insurance with Service provider and negotiate free well ness day at various GMG location and health day at company labour camps
• Automating the company accommodation process and maintain record for payroll deductions
• Manage a payroll team of 7 executives to deliver service around Europe, Africa and GCC region. Keeping in line with compliance, labour laws, union agreements etc in different countries
• Managed projects and implementation. Recent project Norway EDAG - online reporting of employment, tax and payroll details, Nigeria SAP implementation, UK integration and merger with new companies.
• Management reports and KPI on a timely manner.
• Preparing Head counts and budget reports for different countries every month.
• Implementing new pay plans and salary structure in line with current market trands
• Pay scale revision meetings with the HRIS and defines benefit scheme and pensions
• Pension administration with third party.
• Revision of bonus plans with HR business partners and Compensation team across MENA region.
• Payroll matrix and audit controls process and procedure
• Run processes when required to cover staff holidays to gain hands on experience on projects, payroll and procedures.
• Manage third party vendor relationship and local HR and finance partners in different country.
• Manage implementation of routine processes such as annual compensation planning cycle and new global/regional initiatives
• Swap knowledge on UAE laws and regulations and get involved in staff policies for UAE.
• Manage the global equity/shares options for all payroll regions with compensation and benefits director in US. Making sure the correct taxes, admin fees are deducted and reported to the statutory department in various countries
• Staff training, learning and development workshops on different courses relating to team building, performance and payroll.
• Build communication with various teams by conference calls and webinars across all business centre in Halliburton.
• Have weekly brainstorming meeting with the team and present new ideas and learnings.
• Manage change and improvements in payroll process and put controls in place in line with SOX. Carrying on quarterly SOX audit with internal team and KPMG.
• Exceeded expectation for 2014, being only 7 months in the company.
• SAP testing on monthly basis. Filing year end and other compliance related activities on timely for the Europe and Africa region.
• Managing a team of 35 payroll and HR professionals.
• Process Management: Be the central point of all IT international process development, documentation and change management
• Liaising with external providers in different countries like UAE, South Africa, UK, Germany, US, Netherlands.
• Testing of internally developed HR and Payroll application Suite
• Benefits pooling and process mapping for benefits programme
• Making sure the department follows standard payroll and HR practices in line with compliances and local governance
• Prepares employees for assignments by establishing and conducting orientation and training programs.
• Maintains a pay plan by conducting periodic pay surveys; scheduling and conducting job evaluations; preparing pay budgets; monitoring and scheduling individual pay actions; recommending, planning, and implementing pay structure revisions.
• Ensured planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees; scheduling management conferences with employees; hearing and resolving employee grievances; counseling employees and supervisors.
• Maintained employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends; recommending benefit programs to management; directing the processing of benefit claims; obtaining and evaluating benefit contract bids; awarding benefit contracts; designing and conducting educational programs on benefit programs.
• Ensured legal compliance by monitoring and implementing applicable human resource federal and state requirements; conducting investigations; maintaining records; representing the organization at hearings.
• Maintained management guidelines by preparing, updating, and recommending human resource policies and procedures.
• Managed global payroll utility providers' performance/metrics/KPIs and ensure timely compliances of local legal requirements
• Manage coordination of local payroll and benefits vendor with global support team
• Preparing SLA in line with the current UK and India practice for current and new clients.
• Encourage and implement continuous development measures in payroll.
• Develop, implement and generate performance metrics and annual review for payroll personnel. Provide coaching and development opportunities and address performance issues in timely manner as appropriate.
• Driving KPI across the business.
• Analysing current clients and driving them through process improvement Performa’s.
• Heading UK payroll operations
• Responsible of salary survey and salary bench marking.
• Testing new products and software’s developed in house and making sure training and testing is done before going live. Designing new tools for data management.
• Last point of contact for all clients on any issues and escalations.
• Analysing profitability and reports submitted by project managers.
• Payroll and HR Compliance in different countries.
• Process Orientation with ability to build a process of out chaos.
• Worked with Risk Management partner within the business to perform regular reviews in the region to identify process risks and control issues.
• Year end project management for Barclays Wealth and Barclays Capital.
• Data migration projects.
• Salary survey and benefits.
• Development of new ideas.
• Generating various reports to analyse data.
• Helping with day to running of pay stubs and reward.
• UK, MEA Payroll compliance.
• Expat payroll.
• Registering new schemes with the Revenue and audit control.
• Running audit trail and maintaining records
• P11d-year end benefit statements.
• Solving employee pay, contract and tax queries.
• Projects- Online portal, benefit compliance
• Running 4 payrolls for the company with outsourced payroll provider Ceridian.
• Manage relationship with outside vendors like Bakertilly, Hargreaves Lansdown, Ernest young
• Manage a payroll assistant.
• Run an expat payroll and manage all inbound and outbound secondees from UK to different countries.
• Preparing certificate of coverage E101’s, P46 expats and P85.
• Shadow payrolls for US, Moscow, Beijing, Amsterdam, UAE, Oman and other Gulf regions.
• Management of flexible benefits throughout the company.
• Employee tax related queries, calendar statements and statements of earnings.
• Ex-gratia, payment in lieu of notice, cost of living allowance (cola), disturbance allowance, and hardship allowance calculation.
• Calculating and posting class 2 nics for Partners and Quasi partners.
• P11d and Paye Settlement agreement preparation.
• Calculation of SMP, SSP, SPP.
• Analyzing training needs in conjunction with departmental managers
• Weekly off cycle payments to employees and all third party payments.
• Generating headcount reports, monitoring season ticket and loan balances
• Pension only payroll and pension cheques to retired employees.
• National statistics.
• Review meetings with payroll provider, and finding ways to simplify procedures.
• Payroll journals, payroll posting and general ledger.
• Salary rec, tax and NI rec.
• Preparing headcount and costs for budget.
• Staff training, appraisals, projects, recruitment.
• Liaising with the Revenue and Deloitte regarding payroll compliance
• Running payroll for UK, United Arab Emirates, Luxembourg, Turkey, Israel, Qatar, Spain, Netherlands, South Africa and Ireland.
• Manage relationship with outside payroll providers like PWC, KPMG and payrolls on internal payroll system Trent and PeopleSoft.
• Manage relationship with benefit vendors; evaluate opportunities for implementing cost-effective benefit packages on a regular basis.
• Manage benefits in various countries and make sure all the tax and social security payments are made in regulation to each country.
• Preparing monthly reports using GPS system for all countries, making sure the anomalies and differences reports are clear. Running ProClarity and business objects report for compensation statements.
• Errors and warnings, pensions reports, gratuity, Spanish, Luxembourg and Israel pensions, Computers at home, cycle to work, gym salary sacrifice journals and reconciliations
• Run shadow payrolls for Ireland.
• Manual calculation of severance pay, gratuity, pensions, payment after leaving, stock options.
• Being first point of contact for all payroll, tax, and benefits queries for UK and EMEA region.
• Running an expat payroll, liaising with PWC on expat tax cola etc.
• Solving P11d and year end queries from previous years.
• Payroll adjustments, payments via bacs and chaps.
• Bonus accruals.
• Calculation of severance, non compete bonus, commission, cola, hypo tax, tax levy, compromise agreements.
• Payroll compliance
• Creating new payroll process and process maps for EMEA payrolls.
• Long Term Disability reconciliation
• Budget and forecast for UK and EMEA
• Running payroll for 7 countries UK, Spain, Portugal, Greece, Poland, UAE and Turkey.
• Manage relationship with outside payroll provider.
• Manage company benefits: pension, SIP, healthcare, company loans and flexi benefits, holiday buying.
• Severance pay calculations from contracts, non-compete bonus arrangements.
• Liaising with an external payroll provider and with all other bureaus in different regions worldwide.
• Answering all business payroll queries, contacting Inland Revenue and KPMG on various tax issues
• Project management, to transition and set up payroll in new countries
• Implementing new procedures for payroll set up and cost management
• Trying to find new procedures to make payroll process easy
• Updating the process maps
• PSA and P11d
• Keeping track of the payroll funding with treasury and cash flow in payroll accounts
• Ensuring deadlines are met on a timely manner
• Filing P14 and P60 for all Barclays Capital and Wealth expat employees
• Sorting out all manual adjustment for previous year.
• Inbound secondees
• Helping in adhoc expat queries
• Liaising with Inland Revenue and PWC on various tax issues
• Japanese payroll processing, US expats and inpats.
• Cola, hypotax, relocation, 401k US benefits.
• Helping with UK payroll with share options, SMP, SSP, bonus round etc.
• Checking payroll reports and reconciliation.
• P11D
• Cash book checking.
• Manual payments, reconciliation of payroll journals and adjustments.
• Managing a team of 10 payroll administrators.
• Grievances
• Managing multiple payroll clients(150 client portfolios).
• Implementation and transition on new payrolls and other payroll processes
• MIS reporting and ensuring all tasks are assigned and checked periodically
• Approving holidays, timesheets, bonus structure etc
• Appraisals and team training, arranging courses for the team and setting you work orders.
• Day to day running of the payrolls and allocation of work load through out the week and day.
• Staff training on director’s NI, share option plans, SSP, SMP etc
• Taking part in start to end in interviewing and employing new staff
• Manual calculation for tax, NI, Class A NI, Pension Percentage etc
• Sorting out P11D from the previous years. SMP, SSP etc
• Maintaining high customer skills by calling clients on issues, sending confirmation emails, courtesy calls regarding products services, meeting clients
• Quality management and SOX
• Paye settlement (PSA agreements) schemes for clients.
• Dealing with off shore clients and drawing contracts with the Revenue on paye modified scheme, hypo tax.
• Working in a highly quick turnover environment,
• The payroll outcome on accuracy went up to 99.48% from 90%
• Advise clients on pension providers, new employee schemes, redundancy, disciplinary acts.
• Following SLA rules for payroll.
• Year end- P60, P14, P35, P11d spreadsheets, benefits and tax compliance etc.
• In house payroll and benefits for Trace employees.
• Assisting in Implementation and migration of payroll data from one system to another.