Cara Mendez

 Assembling and fabricating plastic parts (cutting, trimming).
 Supervising plastic injection molding machines.
 Inspecting in-process and finished components for quality.
 Maintaining production and quality control records.
 Identifying/resolving issues and suggesting process/quality improvements.
 Adhering to safety regulations.

• Directing students, parents, supply staff, and the public.
• Ensuring all messages are delivered before bus departure and students go to the
correct locations after school.
• Completing administrative tasks as requested by the Principal/Principal Secretary.

 Greeting and registering guests.
 Supervising all aspects of hotel management, including front office, reservations, food
and beverage, rooms division, finance, revenue, purchasing, laundry, customer service,
and business promotion and marketing.
 Making reservations for customers based on their specific needs.
 Creating and managing team schedules.
 Evaluating staff performance.
 Responding to all guest requests, concerns, and problems.
 Maintaining, updating, and training staff on service, hospitality, and safety policies and
procedures.
 Overseeing the work of the service unit and suggesting improvements, changes, and
guest service standards

• Communication and Collaboration
• Analysis and Documentation
• Guest and Customer Service
• Compliance and Governance, typically Ministry and Government documentation work,
renewal of trade licenses, and labor cards.
• Managing Projects, Facilities, Procurement, and Operations, coordinating assignments,
evaluating performance, holding meetings, communicating company values,
overseeing daily facilities operations, addressing concerns, and scheduling for the
Heads of Schools.
• Resource and Financial Management: Resource allocation, cost efficiency, business
analysis, budgeting, forecasting, financial modeling, variance analysis, pricing,
problem-solving, prioritization, deliverable monitoring, facility petty cash, and utilities
management.
• Recruitment and HR Coordination: Personnel recruitment support with HR.
• Reporting and Information Management
• Leadership and Team Support: Leading, training, coaching junior staff.
• General Administrative Tasks and Support
• Financial Oversight: Implementing budget controls and reporting to the school
Principal, and attending main office and school profit and loss meetings.

• Respond to calls, concerns, and complaints to resolve issues or direct them
appropriately.
• Provide administrative support to the Senior Operations Manager, including calendar
coordination, travel arrangements, and the creation of spreadsheets, presentations,
and meeting minutes.
• Receive calls and take messages.
• Coordinate office management activities to support Executives and research and
compile confidential documents.
• Screen incoming correspondence and ensure delivery.
• Compose letters and other correspondence.
• Produce reports and charts.
• Prepare meeting agendas and gather materials.
• Review and proofread documents for executives.

• Processing payments, issuing receipts, and delivering invoices accurately.
• Conducting regular inventories of all operational supplies to maintain appropriate stock
levels.
• Initiating purchase orders for necessary products or services and ensuring their timely
delivery.
• Managing the financial aspects of the office, including all guest payments and
outstanding balances.

 Receive and screen calls, redirect as needed, and handle complaints.
 Attend meetings, record minutes, maintain the executive agenda and assist with scheduling
appointments, board meetings, and conferences.
 Manage incoming and outgoing correspondence (email, letters, packages) and prioritize appropriately.
 Make travel arrangements for executives.
 Handle confidential documents securely.
 Prepare invoices and financial statements, and assist with bookkeeping.
 Monitor office supplies and negotiate with suppliers for cost-effective orders.
 Maintain organized electronic and paper records.
 Monitor employee productivity and provide constructive feedback and coaching.
 Maintain timekeeping and personnel records, and prepare performance reports.
 Make decisions on rewards and promotions, and manage hiring and training of new employees.
 Ensure adherence to legal and company policies and procedures, and undertake disciplinary actions
when necessary.