Client Receptionist / Administrative Assistant
Arqaam Capital
مجموع سنوات الخبرة :7 years, 0 أشهر
Assisted clients with meeting room bookings and set up to build up and strengthen rapport between the clients and the employees
Managed schedules of company drivers to ease the workload of managers and gained skills in people management
Cooperated with the finance department to create financial reports for any forms of transactions made by the company or by employees that contributed to the success of managing financial data
Handled administrative duties to ensure a smooth workflow in all departments
Supported the human resources department in non-confidential tasks to decrease
legal risks within the company
Provided customers with unique experiences upon arrival which results in higher chances of sales
Worked on and implemented strategies relating to building strong rapport with customers
In charge of screening calls to the appropriate departments to ensure customer satisfaction
Communicated latest offers and promotions to customers to advertise and market the products and services offered by the company
Provided personalized service to guests to ensure that Movenpick maintains its reputation of striving to exceed guests’ expectations
Maintained guests’ profiles using the OPERA system which will enhance guests’ experiences in the future when they return
Performed spot checks on rooms for arrivals to secure five star hospitality standards for all guests
Attended to any guests’ feedback to provide guests with memorable experiences
Handled an individual cash float that resulted in the enhancement of financial
capabilities and responsibilities
Successfully planned and implemented new policies and procedures to heighten
guests’ experiences
- Supported crewing operations that enabled the company to run smoothly in terms of operations
- Planned and prepared schedules to ensure that the employees have a clear understanding of their tasks and responsibilities
- Assisted in travel arrangements of the employees that resulted directly on the manning of the company
- Recorded and filed relevant documentation and requirements to decrease the legal risks for the company
- Handled various administrative tasks related to the company’s safety and security
Cooperated with a number of departments to ensure that the deadlines for projects
are met
Highest Education Level: Bachelor's / College Degree Field of Study: Hotel and Restaurant Management Institute / University: San Sebastian College Recoletos, Manila Located in: Philippines Graduation Date: Mar 2007 Personal Particulars Age: 26 years Passport No.: EB3697140 Permanent Residence: Philippines WORK ATTITUDE I have the ability to work in high energy and demanding environment. I'm very focused on y work and able to work quickly, Good public relation, patient, hardworking and independent.
Best in Feasibility 2007 Award