Carla Bruno

• Project-managed dozens of multimedia campaigns. Collaborated with clients from concept to production and launch of nationwide print, TV, Web, mobile-device and social-media campaigns that routinely exceeded client expectations
• Developed campaign-management tools (e.g., creative briefs, proposal templates, estimate forms and project-tracking spreadsheets) that improved flow of communication and elevated client satisfaction.
• Met with clients to discuss their advertising needs
• Working with account planners to devise a campaign that meets the client's brief and budget
• Presenting campaign ideas and costings to clients
• Briefing the creative team who will produce the adverts
• Negotiating with clients, solving any problems and making sure deadlines are met
• Checking and reporting on the campaign's progress
• Keeping in contact with the client at all stages of the campaign
• Managing the account's budget and invoicing the client

• Top Sales Associate in the Company across all of Canada every month
• Top 500 Employee Recognition Award across all of Canada out of 100, 000 employees
• Received "BAM" Sales Medal for top performer in the division, every month on the job (Total of 14 Medals)
• New membership prospecting and follow-ups
• Membership and Personal Training sales to new clients
• Build relationships, determine client goals and counsel on positive lifestyle changes
• Customize solutions and make recommendations
• Control conversations
• Persuade positive ideas
• Non verbal and Verbal Communication skills

• Serve large groups of people at once
• Organize and supervise healthy, active and safe activities to play indoor and outdoor
• Enforce rules
• Enforce procedures
• Care to children ages 3-12
• Attend to children’s needs
• Apply problem-solving skills

• Serve large groups of people at once
• Organize and supervise healthy, active and safe activities to play indoor and outdoor
• Enforce rules
• Enforce procedures
• Care to children ages 3-12
• Attend to children’s needs
• Apply problem-solving skills

• Greet customers
• Directing the public to proper rooms
• Data processing
• Use WORD, PowerPoint and EXCEL
• File, Print and FAX documents
• Attend to customers in conflict situations
• Reception services

• Work in an office
• Planning and analyzing skills
• Gather information
• Contact clients
• Receive and send emails
• Book-keeping

• Provide financial management advice
• Provide financial services advice
• Explain rules and procedures to customers
• Maintain effective community networks
• Maintain effective community partnerships
• Record all transactions on computer