Carlo Magno Castillo, Administrative Assistant

Carlo Magno Castillo

Administrative Assistant

Admin. Assistant II

Location
Philippines
Education
Bachelor's degree, Information Management
Experience
16 years, 11 Months

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Work Experience

Total years of experience :16 years, 11 Months

Administrative Assistant at Admin. Assistant II
  • Philippines
  • My current job since July 2014

Responsibilities

provide general administrative and clerical support including mailing, scanning, faxing and copying to management
maintain electronic and hard copy filing system
open, sort and distribute incoming correspondence
perform data entry and scan documents
manage calendar for Managing Director
assist in resolving any administrative problems
run company’s errands to post office and office supply store
answer calls from customers regarding their inquiries
prepare and modify documents including correspondence, reports, drafts, memos and emails
schedule and coordinate meetings, appointments and travel arrangements for Managers
maintain office supplies for department

Sales Representative at Yeshandrew Food Concept
  • Philippines
  • September 2015 to November 2017

sell retail products, goods and services to customers. Sales representatives work with customers to find what they want, create solutions and ensure a smooth sales process. Sales representatives will work to find new sales leads, through business directories, client referrals, etc.

Real Estate Agent at Leuterio Realty
  • Philippines
  • July 2017 to October 2017

Rent, buy, or sell property for clients. Perform duties, such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts.

Data Entry Specialist at Unemployedpinoys
  • Philippines
  • April 2013 to January 2015

Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Maintains data entry requirements by following data program techniques and procedures.
Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
Tests customer and account system changes and upgrades by inputting new data; reviewing output.
Maintains operations by following policies and procedures; reporting needed changes.
Maintains customer confidence and protects operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.

Assistant Restaurant Manager at Tagum Pioneer Foods Corp. – (Jollibee Tagum)Tagum
  • Philippines
  • July 2010 to August 2013

a senior role which involves overseeing the production of goods and/or provision of services.
It’s an operations manager's job to make sure an organisation is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and clients.

Service Crew at Tagum Pioneer Foods Corp.
  • Philippines
  • June 2009 to June 2010

Duties and Responsibilities:

Provide excellent customer service to ensure satisfaction
Greet customers and present menu
Make menu recommendations or share additional information upon request
Take and serve food/drinks orders and up-sell additional products when appropriate
Arrange table settings and maintain tables clean and tidy
Check products for quality and correct any problems
Deliver checks and collect payments
Working closely with all serving and kitchen staff
Follow all relevant health department rules/regulations and all customer service guidelines

Sales and Marketing Assistant at Davao Wesscon Trade Corp
  • Philippines
  • September 2009 to March 2010

responsible for:

compiling and distributing financial and statistical information such as budget spreadsheets
analysing questionnaires
writing reports, company brochures and similar documents
organising and hosting presentations and customer visits
assisting with promotional activities
visiting customers/external agencies
helping to organise market research.

Sales Agent at Smartha Interior Design
  • Philippines
  • May 2007 to July 2008

sell retail products, goods and services to customers. Sales representatives work with customers to find what they want, create solutions and ensure a smooth sales process. Sales representatives will work to find new sales leads, through business directories, client referrals, etc.

Volunteer at Department of Social Welfare and Development
  • Philippines
  • April 2007 to May 2007

Major Responsibilities:
1. Spend 2 hours per week doing any activity you and your peer/friend choose; seek pre-approval from peer/friend's case manager.
2. Support and encourage your peer/friend in performing activities in collaboration with other providers.
3. Provide ongoing communication to case manager and other team members
4. Terminate relationship with peer/friend when you can no longer volunteer

Operations Manager at Sa Gae Cafe
  • Philippines
  • January 2004 to July 2004

a senior role which involves overseeing the production of goods and/or provision of services.
It’s an operations manager's job to make sure an organisation is running as well as it possibly can, with a smooth efficient service that meets the expectations and needs of customers and clients.

data encoder/ data entry at Gerry Roxas Foundation
  • Philippines
  • April 2004 to May 2004

Prepares source data for computer entry by compiling and sorting information; establishing entry priorities.
Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Maintains data entry requirements by following data program techniques and procedures.
Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
Tests customer and account system changes and upgrades by inputting new data; reviewing output.
Maintains operations by following policies and procedures; reporting needed changes.
Maintains customer confidence and protects operations by keeping information confidential.
Contributes to team effort by accomplishing related results as needed.

Education

Bachelor's degree, Information Management
  • at Ateneo de Davao University
  • March 2011
Bachelor's degree, Business Administration
  • at Ateneo de Davao University
  • March 2011
Bachelor's degree, Business and Management
  • at Ateneo de Davao University
  • March 2011
High school or equivalent, Secondary Education
  • at Davao Chonghua High School
  • March 2004

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Specialties & Skills

Sales Online
Direct Sales
Marketing
Typing Skills
COUNCIL
GENERAL MANAGEMENT
MICROSOFT OUTLOOK
DIRECT SELLING
ADMINISTRATIVE ASSISTANT
DATA ENTRY
INFORMATION TECHNOLOGY

Languages

Filipino
Intermediate
English
Intermediate