Carlo Salcedo

Inclusive year: NOVEMBER 19, 2012 AT PRESENT
Company/Address: INDOORS DECORATORS -P.O BOX 22024 DOHA QATAR
PHONE:+974-4699920 +974-4699930
TELEFAX+974-4699940
E-MAIL info@indoorsdecoratos.com
www.indoorsdecorators.com
www.beautyfurniture.net
Position: Sales Representative

DUTIES AND RESPONSIBILITIES
• Welcomes customers by greeting them; offering them assistance.
• Directs customers by escorting them to racks and counters; suggesting items.
• Advises customers by providing information on products.
• Helps customer make selections by building customer confidence; offering suggestions and opinions.
• Documents sale by creating or updating customer profile records.
• Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
• Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
• Contributes to team effort by accomplishing related results as needed.

Inclusive year: April 16, 2012 - July 29, 2012
Company/Address: (Pac safe Smart travel bag and outdoor bags)
#18 street Cubao Quezon City Philippines www.pacsafe.com.ph
Position: Customer Service Asst

DUTIES AND RESPONSIBILITIES
Selling
• Customer assistants put the company's best face forward. If they are directly involved in selling, they explain to customers the benefits of purchasing their products or services and not those of another similar company. If customer assistants serve in more of a support role for those who do the selling, they answer customer questions and concerns in the event that a customer service representative is not available.
Filing
• When customer service representatives make a sale, the customer assistant is often responsible for filing invoices. She may type up notes related to the sale, and file the invoices and notes away in an organized manner. She may maintain a hard-copy filing system or a computer database. In cases where the customer service rep and the customer assistant are one and the same, this person will be responsible for doing his own filing and note typing.
Calling
• Taking calls and routing them accordingly to ensure that customers reach the person they are calling for is another job of the customer assistant. They also place calls to current and potential customers for a variety of reasons, such as to ask how a customer's shopping experience as or to schedule an appointment between a potential customer and a salesperson.
Handling Complaints
• A customer assistant may also handle customers' complaints. They do this by listening to customers' complaints and working with others in their organization to effectively resolve the complaint. Often, this involves giving the customer a refund or credit. This is an important part of the customer assistant's duties because it helps the company retain valuable customers

Inclusive year: September 16, 2010 - March 29, 2012
Company/Address: P.O BOX: 4048 Madinat Zayyed Abu Dhabi u.a.e www.luluhypermarket .com.ae
Position: customer service asst/salesman in electronic and mobile section.


DUTIES AND RESPONSIBILITIES
• Build customer confidence of customers by making the store experience interactive, engaging and reassuring.
• Maximize customer experience by "solving the whole problem" (as opposed to pushing products)
• Maintain the visual appeal of your store.
• Make the most effective use of store displays and interactive devices for each of your customers.
• Use your time well, even when not serving customers.
• Keep abreast of the rapidly evolving T-Mobile technology.
• Develop positive customer relationships.

Inclusive year: March 10, 2010 - August 19, 2010
Company/Address: RIAN COMMERCIAL (Perfect Kitchen and Perfect view)
Blk 66 Roga Comp.tumana Marikina City Philippines
Tel: 384-4890/385-4424 www.riancommercial.com.ph
Position: Product Specialized

DUTIES AND RESPONSIBILITIES
• Selling and giving the use and feature of the following product like Stainless steel full basket, Kitchen modular cabinet, LED/LCD wall mount bracket, Mosquito window screen and Plastic chair
• Encode/check the number of stock and daily sale of the store and update them by encoding in computer. Send them thru email.
• Make sure the sale in the branch have reaches the daily and monthly quota.
• Make sure to attend the weekly and monthly office day and present the store daily, weekly, monthly to monitor if you hit the quota.
• Selling, demonstrating and promote new furniture designed to the local and foreign customer
• Checking always the good condition of the furniture to avoid the customer inconvenience
• Helping the customer what he/she want and suggest if necessary approach the customer in good service
• Maintain the cleanliness of display by using vacuums the foam and makes sure the glass furniture and mirror is glossy and shines.
SPECIAL SKILL
* Having a friendly and engaging personality.
* Comfortable working with members of the public.
* Should have a confident manner.
* Must be helpful and polite.
* Assistants should be physically fit as they will be on their feet for most of the day and may be required to lift large amounts of stock.
* You should have a comprehensive understanding of your area of sales i.e. retail, Fast Moving Consumer Goods, sports equipment etc.
* Able to work as part of a sales team.
* Knowledge of inventory techniques.
* Should be of a smart appearance and articulate.
* Knowledgeable in MS office (word and excel)