Carol Eid

Creating and Aligning the Learning and Development framework with thebusiness goals & strategies.
Recognized for collaborating with key stakeholders to identify learningneeds, conduct needs assessments, produce actionable strategic plans, develop customized learning solutions and facilitate training presentations.
Training managers on effective people management practices.
Working on curriculum design, adult learning theories, trainingtechnologies, virtual training, content development, and LMS.
Conducting organizational needs analysis and led the development ofappropriate plans and programs to ensure all employees have the skills, knowledge, and experience to perform their roles to meet the future needsof the organization.
Directing & managing learning and development processes, therebyensuring all new hires receive high-quality orientation and on boardingexperiences in order to maintain a high employee performance level.
Creating content, e-learning, collateral, & other training materials to impactbehavior-changing training using various training theories inclusive of jobaids, facilitator & participant guides, on-the-job training systems, tutorials, and demonstration models.
Conducting current & ongoing strategic assessments of business-widetraining and development programs and initiatives.
Creating and develop Assessment and Development Centers to identifyhigh potential employees
Conducting assessments for the Senior and Middle Management.
Evaluating Training effectiveness and impact on people and performance.

• To coordinate and support the on-the-job training and development of an average of 800 employees in the company
• To identify training & development needs within the organization, in coordination with the Training Manager, through job analysis, appraisal schemes, customers’ feedback…etc.
• To develop a Training Plan in coordination with the L&D Manager and designing training materials aligned with the Business needs.
• To train and support management on a wide range of leadership, managerial, supervisory, communication, customer service, train the trainer skills…etc, to ensure staff is equipped with the necessary skills and managed effectively.

• In charge of “Anthony Robbins” Personal Development Program,
Unleash The Power Within (Training held in London)
• Directing and managing project development and implementation
• Developing a project plan and estimating the resources needed from Management to achieve goals.
• Marketing the event and creating awareness through performing sales visits and conducting presentations
• Promoting & selling the Program in Lebanon & Middle East.
• Following up and coordinating all project related matters.