DIRECTOR OF NURSING
University Hospital Sharjah
Total years of experience :24 years, 6 Months
include but not limited to:
•Accountable for the leadership of the Nursing Department, Medical Records Department and the Dietetics Department at University Hospital Sharjah (UHS).
•Responsible for programme planning and evaluation of the standard of nursing practice in the organization, in compliance with federal and
include but not limited to:
•Leadership and management of nursing department over both acute and community sites.
•Responsible for the commissioning and subsequent licensing of community based clinics.
•Responsible for the delivery, development and operational activities of the Nursing department and associated services.
•Responsible for development and implementation of the nursing strategy, based upon the business plan of the organization over a 5 year period.
•Development and implementation of key performance indicators to underpin both operational and fiscal aspects of the delivery of the nursing service.
•Development and application of the nursing workforce plan in line with unit activity, dependency and other parameters relevant to providing an efficient, effective and safe nursing service.
•Responsible for written policies and procedures, to guide and support nursing personnel in the function of their duties, utilizing best practice.
•Member of the executive team, participating in the development of hospital plans, programmes and policies.
•Establish, monitor and ensure professional standards are maintained within the nursing department, in accordance with all federal and JCIA regulations.
•Develop an agreed nursing education programme based upon the nursing strategy, federal and international standards.
include but not limited to:
•Leadership and management of approximately 200 nurses over both acute and community sites.
•In coordination with Director of Nursing, responsible for the administration, performance management and financial management of the nursing services with a particular focus on quality and patient safety.
•Participation in the development and delivery of the nursing strategy, based upon hospital group business plan.
•Coordination with the Quality department, development of Key Performance Indicators, quality initiatives, and monitoring of the JCIA awareness programme.
•Responsible for the development and implementation of monitoring systems and strategies to achieve and maintain compliance with agreed standards.
•Guide the development of the nursing education department, ensuring appropriate and continuing professional development programmes, including orientation, education and training systems are in place and available to all nursing staff.
•Development, implementation and review of all clinical/nursing policies and procedures, in line with current UAE legislation and JCIA requirements.
•Direction of all shared governance and clinical activities within the nursing department.
include but not limited to:
•Ensure the provision of an efficient and effective continuum of care, encompassing all aspects of Case Management, including utilization resource management.
•Conduct concurrent medical record review using specific indicators and criteria as approved by organization.
•Communication and coordination of clinical requirements of expatriate patients to relevant Insurance provider.
•Ensure correct and concurrent coding is applied to all inpatient claims in accordance with the financial department.
•Coordinate the utilization review process and establish mechanisms to measure its impact upon patient care and cost.
•Participate in the development and implementation of Case Management projects including;
Benchmarking activities, data analysis, clinical reviews etc…
•Direct and lead Insurance personnel through change and system implementation.
•Perform staff education related to resource utilization, discharge planning, patient flow systems.
•Investigation and negotiation of rejected claims from Insurance providers.
•Quality initiatives through JCIA chapters and medical clinical reviews, including the investigation and reporting of adverse occurrences.
•Coordination and supervision of internationally recognized patient flow systems (discharge by appointment, “MDT Huddles”).
include but not limited to:
•Management of the incidence reporting system (including sentinel events), including data tracking, internal and external clinical investigation/reviews, recommendations and follow up on implemented safe practice changes.
•Management of the hospital complaints system, liaise between clients and hospital personnel, providing recommendations to ensure resolution of the complaint, ensuring safe practices and optimal client satisfaction.
•Participation in hospital wide quality programmes.
include but not limited to:
•Development and implementation (using a range of theories and tools) of a hospital wide Discharge Planning service, including the preparation of policies and guidelines, hospital wide education and introduction of internationally recognized discharge planning tools and activities.
•Initial planning and implementation of a hospital wide Case Management programme.
•Quality management activities regarding average lengths of stay, alternate levels of stay.
•Fiscal management of organizational resources related to the discharge planning process (bed occupancy, equipment utilized etc…).
include but not limited to:
•Management of 17 medical beds as the senior clinical nurse, overseeing the assessment, planning, implementation and evaluation of their care.
•Assumed a clinical support role for other members of the nursing team.
•Fostered an environment of sound theoretical nursing care based upon relevant international standards and hospital policies and procedures.
•Facilitation within the multi-disciplinary team.
•Ensured that high standards of holistic care are provided at all times.
include but not limited to:
•Charge/Coordinator of the unit.
•Bed management across the unit and the extended medical directorate, including facilitation of transfers of patients to beds across the hospital, ensuring appropriate consideration is given to patient acuity, staffing levels etc…
•Liaison with external agencies to facilitate discharges and transfers to outside facilities.
•Leadership of the nursing team, providing support and teaching to junior staff.
•Coordination of medical emergencies within the unit and provide assistance to the medical directorate when such emergencies dictated.
•Conducted staff appraisals in accordance with clinical governance guidelines.
•Facilitation of quality assurance initiatives.
include but not limited to:
•Assumed charge nurse position as required.
•Provided holistic total patient care ensured all cultural and religious needs were included within the personalized care plan.
•Close liaison with the Multi-disciplinary team and family in order to ensure complete continuity of care.
include but not limited to:
•Management of a team of nine (9) patients per shift for a maximum stay of just 72 hours.
•Facilitation of fast track social care packages to enable efficient discharge.
include but not limited to:
•Management of a team of twelve (12) patients with complex renal and medical conditions.
•Care of the acute and chronic renal patient, including post transplant and post AV fistula formation patients.
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