carole jbour, Receptionist

carole jbour

Receptionist

Al Afrah Group

Location
Lebanon
Education
High school or equivalent, Marketing Management
Experience
8 years, 10 Months

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Work Experience

Total years of experience :8 years, 10 Months

Receptionist at Al Afrah Group
  • My current job since December 2018

Handle phone calls.
•Handle accounting tasks.
•Greeting customers with a great welcoming and professional skills.
•Deal and find solutions for all kind of problems.

Human Resources at Ain W Zein Hospital
  • Lebanon
  • January 2017 to April 2017

Putting my knowledge into practice
•Improved my communication and presentations skills
•Ameliorate my personality

Private Tutor
  • January 2013 to January 2016

Teaching English, French, Mathematics, Arabic for grade 3, 4&5
•Dealt with weaknesses
•Learnt to be patient


Customer Service Agent at TLS Company.
•Handled and studied all the documents needed to apply for a visa for different countries.
•Improved my communication skills.
•Dealt with different kinds of applicants.
•Worked under stress.
•Organized and productive, and able to work to strict deadlines.
•Able to take responsibilities and be a trusted team member.

Education

High school or equivalent, Marketing Management
  • at Lycee Technique
  • January 2014

,

High school or equivalent, Marketing Management
  • at Mokhtara School
  • January 2011

BAC II degree, Socio-economy

Specialties & Skills

Call Center
Hard Work
Organizational Skills
Communication Skills
Customer Service Skills
COMMUNICATION SKILLS
CUSTOMER SERVICE
MATHEMATICS
TEACHING
ACCOUNTANCY
TELEPHONE SKILLS
LANGUAGES
MICROSOFT EXCEL
MICROSOFT OFFICE
MICROSOFT WORD

Languages

Arabic
Expert
English
Expert
French
Expert