Head Of HR
Boutique1
مجموع سنوات الخبرة :19 years, 4 أشهر
Reporting into the joint CEO's for the luxury fashion retail chain of stores, I was responsible for developing and driving People Strategy for the business across multiple stores within UAE, Lebanon and UK. The high end brands included Missoni, Isabel Marant, Ellie Saab and Victoria Beckham. Initially the role was to lead the HR team in meeting business goals by driving through HR strategy in relation to talent management, career pathing, employee engagement, reward and remuneration setting and measured performance management. Due to the resulting global pandemic the role moved into a change management phase supporting the business and employees through store closures and phased redundancies.
Working as an essential business partner to develop appropriate HR strategies whilst providing guidance for the development of company structure, JD alignment, competency analysis, creation of salary bands, policy and SOP creation and consistent/effective tools for communication execution during a projected change management phase.
Reporting into the MD, with overall responsibility for all HR functions such as recruitment, employee relations, performance management, training, benefit administration, budget management, HR strategy, organisational design, change management, HR policies and procedures.
Key achievement:
• Successfully introduced annual performance management process, including design and delivery of all training, tools and documents to support Managers and employees in the transition.
Reporting into the Group HR Director, with overall responsibility for C&B and Central Payroll function and employee information with 4 direct and 12 indirect reports servicing 8, 500 global employees, with overall budget responsibility of $300 million. Oversaw the
building and management of salary/benefit structures, annual analysis of market data, JD evaluation and process mapping/ training (Hay qualified), facilitated the group annual salary review process, managed performance related pay programs. Accountable for the
full payroll function covering UAE, Operations and UK and leading my team through the transition of HRMS implementation utilising Oracle software.
Reporting into the MD of Logistics & Aviation Business Unit, with overall responsibility for the HR service (1, 300 employees) including but not limited to leading the development of business unit human resource strategy, procedures and policy to ensure employee engagement and to drive individual/team performance, providing HR strategic direction,
HR leadership, managing manpower budget, recruitment, legal/ethical/audit compliance,
employee relations, organisational design, bid and administration support. Role required frequent travel to all BU sites inc Afghanistan, Kuwait, UK and USA.
Managing an HR Team to provide all operational and day to day HR support, covering operations within the UAE, Afghanistan, Kuwait, USA and UK. Working with department heads on all Group HR initiatives, effectively endorsing and communicating new policies and procedures. Managing the annual performance and salary reviews process.
My main duties were Recruitment and On-boarding of all new employees into the business and supporting the HR Manager with any additional ER requirements.
Lead agent for all initial customer contact to provide advice and liaison with internal departments including environmental health, housing, taxation and planning. The objective was to deliver quick results through investigation, negotiation and via diplomatic means.through investigation, negotiation and via diplomatic means.
Reporting directly into Branch Manager I was accountable for the busy office temps desk which included building, managing and maintaining key client relationships, generating new business opportunities interviewing and assessing all candidate applications and achieving set sales monthly targets. The role required high attention to detail, strong interpersonal skills and the ability to multi-task.
Reporting into the HR Manager my main duties included responding to all HR queries relating to policy, employee relations and compensation and benefits, advertising current vacancies, updating and maintaining the employee files including SSP and Maternity, arranging work placements through "Next Steps" work experience.
Gap Year - Backpacked around the world December 2001 to December 2002
USA, Hawaii, Cook Islands, New Zealand, Australia, Indonesia, Malaysia, Thailand, Cambodia and China.
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Initially commenced as junior cabin crew, working aboard 737/757 aircrafts. I was promoted to senior crew working aboard 747/767 aircrafts. Duties included supervising between 2-5 junior crew each flight, writing appraisals, making sure my galley was run effectively and efficiently, balancing stock, ensuring the safety and well-being of passengers and my team.
My role included rotating between the foreign exchange, flight and travel centre as well as conducting weekly staff meetings to motivate and train team members within the branch.
CIPD Certificate in Personnel Practice.
HND Business Travel & Tourism Management Hove College, UK 1997 - 1998
A-levels English Literature, History & Psychology