caroline chege, waitress

caroline chege

waitress

The Regency Hotel

Location
Kuwait
Education
High school or equivalent,
Experience
13 years, 11 Months

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Work Experience

Total years of experience :13 years, 11 Months

waitress at The Regency Hotel
  • Kuwait
  • My current job since January 2015

&responsibilities
. Greet customers and seat them according to their preference
Offer welcome drinks and beverages.
Fill water glasses and refill beverages.
Offer appetizers and alcoholic drinks.
Take orders and provide information about menu items.
Suggest menu items when requested by the customer.
Relay patrons’ orders to the kitchen.
Ensure that the order is prepared according to the menu.
Ensure order quality and quantity prior to serving.
Serve meals and side dishes.
Ensure that continued service is managed during the course of the meal.

Waitress at 2014 Intercontinental Doha the City
  • January 2013 to June 2013

& Responsibilities
Greet customers and seat them according to their preferences.
Offer welcome drinks and beverages.
Fill water glasses and refill beverages.
Offer appetizers and alcoholic drinks.
Take orders and provide information about menu items.
Suggest menu items when requested by the customer.
Relay patrons’ orders to the kitchen.
Ensure that the order is prepared according to the menu.
Ensure order quality and quantity prior to serving.
Serve meals and side dishes.
Ensure that continued service is managed during the course of the meal.

Sales Associate
  • January 2009 to January 2013

& Responsibilities
Welcoming and advising clients on getting goods according to their needs
Giving customers quality and diplomatic service.
Monitoring of sales and implementation of various strategies to ensure increase of sales
Merchandising of products on the shop floor
Arranging the display and making it attractive.

Education

High school or equivalent,
  • January 2006

Wilteur Education Centre Kenya Certificate of Secondary Education

Specialties & Skills

ATTENTION TO DETAIL
COMMUNICATION SKILLS
CUSTOMER RELATIONS
CUSTOMER SERVICE
CUSTOMER SERVICE SKILLS
MERCHANDISING
QUALITY

Languages

Arabic
Expert
English
Expert