Order Taker / reservation
kempinski ishtar
Total des années d'expérience :19 years, 11 Mois
Handling incoming calls from outside and inhouse guests according to standards
Advice Guests on areas of interest within Jordan
Assist guests in obtaining a booking
register guests who make reservation
process customer bills promptly nand accurately
Take all room service orders quickly and courteously
help butlers to set for service when business is heavy
Handle guests inquiries and complains
Ring up bills accurately
advertise
Target markets and sell quickly
make sure customer requirements are fulfiled
prepare quotations, proposals tenders and presentations
supervise my team
motivate my team
process orders
Advertise
Target markets and sell quickly
Prepare quotations proposal Tenders and presentations
process orders
bank money or cheques
build a strong team and also mootivate it for hight sales
Supervise my staff
Assist on sales
handle customers issues