Customer Service Representative
Vox Cinemas
Total years of experience :5 years, 7 Months
•To constantly deliver the highest possible level of customer service to all the customers.
•Addressing customer’s questions, problems and service related issues.
•Product and service knowledge.
•Security knowledge and awareness.
•Cash handling and balancing.
•Work area maintenance and presentation.
•Handling incoming telephone calls, noting reasons for call and forwarding to relevant team members.
•Selling, refunding and redeeming of tickets and vouchers.
•Suggestive and upselling to the customers.
•Handling of costumers requests, complaints and inquires
•General sale of pharmaceutical drugs and products
•Coordinating with the accounts office in preparation of receipt vouchers and returns good products.
•Establishment of network with the customers to get feedback from them.
•Maintain excellent client relationship, follow up regularly on accounts, provide feedback to principal on product performance and help clients get maximum benefit from range.
•Outdoor sales and marketing of pharmaceutical products.
•Pharmacist assistant.
•Dispensing of drugs.
•Arranging and labelling of drugs.
•Compounding and mixing of drugs.
•Stock taking and ordering of pharmaceutical products
•Dispensing of drugs.
•Recording and balancing the bin card.
•Arranging and labelling of drugs.
•Maintenance of proper drugs care and storage.
•Compounding and mixing of drugs.
•Receiving of drugs and other non- pharmaceuticals from the Ministry Of Health
I received a certificate in Pharmaceutical Technology which enabled me to be able to work as a pharmacist assistant
I got a certificate in Word,excel,Powerpoint,Internet,Acess.