receptionist
Eland Guest House
Total des années d'expérience :1 years, 2 Mois
Provided customer service to visitors and clients in a professional and friendly manner
• Answered incoming calls
• Assisted with tasks such as filing, data entry and photocopying
• Managed the reception area including tidying up and organizing
• Assisted with event planning and organizing, resulting in a successful company event which had about 20 attendees and positive feedback from participants
• Successfully facilitated the efficient recruitment process
• Established a comprehensive onboarding induction for new hires, ensuring minimal disruption to existing operations and a successful transition for new employees
• Effectively manage employee relations issues in a timely yet sensitive manner
• Assisted with company event planning
• Managed employee records and maintained accurate and up-to-date HR files.
• I took the initiative to revitalize the company canteen, successfully reopening it for employees. This involved drafting a budget and efficiently managing grocery shopping to ensure the canteen ran smoothly
• Performed periodic audits of HR files and records to ensure that all employee required documents were collected and filed appropriately
• Answered employee questions in regard to delays in salary payments
• Calculated leave days using the company template
• Implemented a monthly car odometer reading system to monitor vehicle usage, ensuring compliance with company policies and optimizing resource allocation
• Administered vehicle handover procedures for departing employees, conducting thorough inspections and ensuring completion of clearance forms to maintain accountability
• Assisted with administrative task such as providing exceptional customer service to visitors and clients, answering incoming calls and directing them to the appropriate person or department, making external calls and receipting cash sales.
I completed a research project during my final year