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CAROLINE NZEMBI PAUL, Project Assistant

CAROLINE NZEMBI PAUL

Project Assistant·Midrift human rights network

Kenya

Bachelor's degree, Ecotourism and Hospitality Management

Work experience

Total years of experience: 2 years, 4 months

Project Assistant

January 2026 - May 2026

Midrift human rights network

Nairobi, Kenya

January 2026 - May 2026

• Organised project files and records.
• Assisted with trainings, workshops and community events.
• Assisted in community outreach activities.
• Maintained project records and databases.
• Supported communication between the organisation and the community.
Company industry:
Non-profit Organization

Customer Service Representative

December 2024 - September 2025

Ebenezer Retail and Wholesale Outlet

Mombasa, Kenya

December 2024 - September 2025

• Assisted customers with product inquiries and purchases.
• Received, organised and arranged incoming products.
• Processed sales transactions and cash payments accurately.
• Assisted customers in selecting products based on their needs.
Company industry:
Merchandising

Waitress

June 2024 - October 2024

Forodhani Restaurant Mombasa

Mombasa, Kenya

June 2024 - October 2024

• Greeted and welcomed guests in a friendly and professional manner.
• Presented menus and explained food & beverage options.
• Served meals and beverages promptly and correctly.
• Handled customer complaints and concerns politely and professionally.
• Maintained hygiene and cleanliness standards in the dining area.
Company industry:
Hospitality & Accomodation

Waitress

October 2023 - May 2024

Traveller's Beach Hotel And Spa

Mombasa, Kenya

October 2023 - May 2024

• Assisted in setting up the restaurant and in closing procedures.
• Coordinated with kitchen and bar staff to ensure smooth service.
• Checked on customers to ensure satisfaction and handle requests.
• Operated POS systems to process customer payments
Company industry:
Hospitality & Accomodation

Education

Egerton University

November 2026

November 2026

Bachelor's degree, Ecotourism and Hospitality Management

Kenya