Executive Assistant
Ali Bin Ali Group
مجموع سنوات الخبرة :8 years, 3 أشهر
Ali Bin Ali Group.
21st Jan 2013 - 29th Oct 2015. Qatar
May 2017 - August 2017
Executive Assistant to Chief Operating Officer (FMCG)
• Provided continuous support to the Chief Operating Officer, greeting visitors and responding to telephone calls and in-person requests for information.
• Coordinated schedules, appointments and international travel arrangements; managed expense account and recovery
• Read and analyze incoming memos, submissions, and reports in order to determine their significance and plan their distribution.
• Drafted highly confidential and sensitive correspondence for the COO.
• Coordinated general office activities and ensuring completion of administrative supporting projects for the COO.
• Acted as liaison and maintained open lines of communication among Senior Executives, middle management and employees.
• Supported the COO’s participation in staff meetings, departmental meetings, Senior Management Team (SMT) meetings, and Board of Directors meetings.
• Coordinated the monthly reports and liaise with other relevant authorities as and when required.
YWAM (Youth with a Mission) July 2009 - June 2011
NGO: Full Time Voluntary Work.
• Trained with YWAM on different counseling methods for children and adults.
• Supported different rehabilitation organizations and educational institutes with different needs for children and staff.
• Helped with teaching English to children in the rehab centre’s.
• NGO without any financial commitment.
• Maintained relationships with existing donors and respond to their requests regularly and keep updating them about the work of the organization.
• Organized and provided assistance in organizing any fundraising events for the organization.
Ventura Pvt Ltd Nov 2005 - Jan 2007
Customer Service Adviser
• Rendered effective customer service by addressing queries/ grievances of clients so as to ensure smooth flow of operations and adherence to service norms.
• Provided exemplary services to customers for exalting customer satisfaction.
• Worked with different hand-written mails and answered them in a professional way.
• Identified and implemented strategies for building team effectiveness by promoting a spirit of co-operation between team members.
• Created and sustained a cordial environment with a common objective of achieving organizational goals.
Levis/Adidas Stores Sept 2003 - Nov 2005
Assistant Manager
• Collaborated with the Store Manager for the ideation, planning & budgeting and implementation of all in store activities, including point of sales materials and promotions.
• Built brand focus in conjunction with operational requirements and ensured proper visual display for gaining maximum brand visibility and capture optimum market shares.
• Reading and understanding of Customer Sales Analysis. Provide market information such as surveys, competition activity and display pictures.
• Maintained the inventory as per sales by evaluating the reorder time as per the demand and supply conditions.
• Responsible to ensure adequate stock availability, freshness of stock and stock rotation.
• Training and development of new sales staff recruited.
• Successfully managed the store with employee strength of 10 members and the store accounts.
The Growth Path
• Sept 03 - Joined as Sales Executive at Levis/Adidas Stores
Nov 05 - Promoted as Assistant Manager